Revel Systems incident

RA XT March 3rd split payout issue

Minor Resolved View vendor source →

Revel Systems experienced a minor incident on March 3, 2025, lasting 23h 45m. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2025, 06:09 PM UTC
Resolved
Mar 04, 2025, 05:55 PM UTC
Duration
23h 45m
Detected by Pingoru
Mar 03, 2025, 06:09 PM UTC

Update timeline

  1. identified Mar 03, 2025, 06:09 PM UTC

    Our partners informed us about an incident regarding a funding delay that occurred on March 3rd. A small merchant group was impacted where sales for March 2nd were not fully paid out. Our partner engineers are working on missed partial payouts to be processed as same day. Merchants may see two payouts, one at the expected time and the other a few hours later.

  2. resolved Mar 04, 2025, 05:55 PM UTC

    This incident has been resolved.