Restream incident

Investigating issue with RTMP and Studio events not starting

Minor Resolved View vendor source →

Restream experienced a minor incident on November 10, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 10, 2024, 04:00 PM UTC
Resolved
Nov 10, 2024, 04:00 PM UTC
Duration
—
Detected by Pingoru
Nov 10, 2024, 04:00 PM UTC

Update timeline

  1. resolved Nov 10, 2024, 04:00 PM UTC

    Type: Incident Duration: 2 hours and 28 minutes Affected Components: Paris, Singapore, Madrid, Sao Paulo, Studio, Hong Kong, Amsterdam, Frankfurt, Istanbul, London, Bangalore, Seoul, Tokyo, Sydney, Dallas, New York, San Jose, Toronto, Washington, D.C. Nov 10, 16:00:00 GMT+0 - Investigating - We have received reports about some RTMP and Studio events not starting. The team is currently investigating the issue. Nov 10, 18:27:35 GMT+0 - Resolved - The issue is resolved. All events are fully operational. Nov 10, 16:10:00 GMT+0 - Identified - Identified issues with a degraded database performance. We're looking for a reason.