Restream incident

Investigating issue with impossible to upload video clips and video backgrounds in Studio

Minor Resolved View vendor source →

Restream experienced a minor incident on November 14, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2024, 01:40 PM UTC
Resolved
Nov 14, 2024, 01:40 PM UTC
Duration
—
Detected by Pingoru
Nov 14, 2024, 01:40 PM UTC

Update timeline

  1. resolved Nov 14, 2024, 01:40 PM UTC

    Type: Incident Duration: 21 minutes Affected Components: Studio Nov 14, 13:40:00 GMT+0 - Investigating - We have noticed it's not possible to upload video clips and video backgrounds in Studio. The team is currently investigating the issue. Nov 14, 13:43:20 GMT+0 - Identified - We've identified a problem with transcoding services. Working on a fix. Nov 14, 13:53:14 GMT+0 - Monitoring - Issue resolved. Monitoring state of the system Nov 14, 14:00:45 GMT+0 - Resolved - The issue is resolved. Uploads are fully operational.