Respondus Outage History

Respondus is up right now

Respondus had 3 outages in the last 2 years totaling 10h 15m of downtime — averaging 0.1 incidents per month.

There were 3 Respondus outages since September 8, 2025 totaling 10h 15m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.respondus.com

Minor June 30, 2026

Respondus Monitor Service Notice

Detected by Pingoru
Jun 30, 2026, 08:25 PM UTC
Resolved
Jun 30, 2026, 10:02 PM UTC
Duration
1h 36m
Affected: Respondus Monitor (webcam)
Timeline · 3 updates
  1. investigating Jun 30, 2026, 08:25 PM UTC

    We are currently investigating an intermittent issue with some users being unable to start a Respondus Monitor session. Access to the LockDown Browser Dashboard also appears to be affected. Updates to follow.

  2. monitoring Jun 30, 2026, 08:59 PM UTC

    The Respondus Monitor service has been restored and should be functioning normally again. We will continue to monitor the service to ensure stability.

  3. resolved Jun 30, 2026, 10:02 PM UTC

    Respondus Monitor continues to function normally. No further updates will be provided.

Read the full incident report →

Notice February 19, 2026

LockDown Browser (Mac and iPad) Failing to Launch with Canvas New Quizzes

Detected by Pingoru
Feb 19, 2026, 03:05 PM UTC
Resolved
Feb 19, 2026, 11:32 PM UTC
Duration
8h 27m
Affected: LockDown BrowserRespondus Monitor (webcam)
Timeline · 4 updates
  1. investigating Feb 19, 2026, 03:05 PM UTC

    We are investigating an issue relating to Canvas New Quizzes that causes LockDown Browser for Mac and iPad to fail at startup. Impact: - LockDown Browser for iPad: Displays a blank screen after the begin button is pressed - LockDown Browser for Mac: Displays error code -379 after the begin button is pressed This issue does NOT affect LockDown Browser for Windows or Chromebook. Those platforms may be used as a temporary workaround while Instructure and Respondus investigate.

  2. investigating Feb 19, 2026, 06:13 PM UTC

    We continue to investigate this issue with Instructure.

  3. identified Feb 19, 2026, 08:52 PM UTC

    The issue has been identified and Instructure plans to issue a hotfix shortly.

  4. resolved Feb 19, 2026, 11:32 PM UTC

    Instructure has deployed a hotfix that resolves the issue causing LockDown Browser for Mac and iPad to fail when launching Canvas New Quizzes.

Read the full incident report →

Minor September 8, 2025

Respondus Monitor Slowdown

Detected by Pingoru
Sep 08, 2025, 06:46 PM UTC
Resolved
Sep 08, 2025, 06:57 PM UTC
Duration
11m
Affected: LockDown BrowserRespondus Monitor (webcam)
Timeline · 3 updates
  1. investigating Sep 08, 2025, 06:46 PM UTC

    Exams using Respondus Monitor are currently experiencing slow response times. We are investigating the issue and will provide updates as we have them.

  2. investigating Sep 08, 2025, 06:57 PM UTC

    Performance has now returned to normal. The slowdown has been resolved.

  3. resolved Sep 08, 2025, 06:57 PM UTC

    This incident has been resolved.

Read the full incident report →