Respondus incident

Respondus Monitor Slowdown

Minor Resolved View vendor source →

Respondus experienced a minor incident on September 8, 2025 affecting LockDown Browser and Respondus Monitor (webcam), lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2025, 06:46 PM UTC
Resolved
Sep 08, 2025, 06:57 PM UTC
Duration
11m
Detected by Pingoru
Sep 08, 2025, 06:46 PM UTC

Affected components

LockDown BrowserRespondus Monitor (webcam)

Update timeline

  1. investigating Sep 08, 2025, 06:46 PM UTC

    Exams using Respondus Monitor are currently experiencing slow response times. We are investigating the issue and will provide updates as we have them.

  2. investigating Sep 08, 2025, 06:57 PM UTC

    Performance has now returned to normal. The slowdown has been resolved.

  3. resolved Sep 08, 2025, 06:57 PM UTC

    This incident has been resolved.