Affected components
Web App
Update timeline
- identified Feb 17, 2026, 01:18 AM UTC
The Outage is currently Impacting ReslyPay New Zealand clients with two separate payment flows: • Charging Selected VCC transactions • Refund processing We are currently work on getting this resolved with urgency.
- monitoring Feb 19, 2026, 12:53 AM UTC
VCC charging has been resolved apart from Agoda VCC's. There is still a 24 hour delay for charging Agoda cards expecting to be resolved by Friday afternoon.
- monitoring Feb 25, 2026, 03:25 AM UTC
Refund processing has been resolved. Some selected VCC's are still failing.
- resolved Mar 25, 2026, 04:09 AM UTC
This incident has been resolved.
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