Resi Media Outage History
Resi Media is up right nowPingoru has recorded 49 incidents for Resi Media: 1 in the last 12 months and 1 in the last 90 days.
Incidents, newest first
Minor September 21, 2026 Inbound Calling and Voicemail Interruption 2h 44m Network infrastructure (3rd party)
Started Sep 21, 2026, 04:36 PM UTC· resolved Sep 21, 2026, 07:20 PM UTC
- monitoring Sep 21, 2026, 04:36 PM UTC
Resi is aware of a system-wide outage with our third-party phone system vendor. As a result, incoming calls are not routing properly, and voicemails are not being recorded or automatically converted into support tickets. During this time, please visit our contact section (https://resi.io/contact/) within our website and email the appropriate team and we will be happy to assist you. We will post further updates to our status page as soon as phone services are fully restored.
- resolved Sep 21, 2026, 07:20 PM UTC
This issue has been resolved now.
Critical June 12, 2025 Cloud issue impacting ability to stream and login to Studio 3h 35m Resi Cloud, Admin Portal (Studio)
Started Jun 12, 2025, 06:31 PM UTC· resolved Jun 12, 2025, 10:07 PM UTC
- investigating Jun 12, 2025, 06:31 PM UTC
We are aware of an issue with Google Cloud Platform that is currently impacting streaming functionality and the ability to login to Studio. Engineering has opened a ticket with GCP. We will provide an update as soon as possible. https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW
- identified Jun 12, 2025, 07:35 PM UTC
GCP is currently mitigating this issue.
- identified Jun 12, 2025, 08:30 PM UTC
GCP Engineers have implemented mitigations to impacted services and some Resi services are beginning to recover. We are still experiencing varying degrees of impact. We will continue to provide updates.
- monitoring Jun 12, 2025, 09:13 PM UTC
We are seeing further signs of recovery and anticipate a full recovery within an hour based on GCP's latest update. We will continue to monitor this incident and provide further updates as they are available.
- resolved Jun 12, 2025, 10:07 PM UTC
This issue is now resolved and all services are operational. Please reach out to support if you experience any further issues.
Major June 11, 2025 Some users unable to login to Studio 43m Admin Portal (Studio)
Started Jun 11, 2025, 10:55 PM UTC· resolved Jun 11, 2025, 11:38 PM UTC
- investigating Jun 11, 2025, 10:55 PM UTC
We are currently investigating this issue.
- identified Jun 11, 2025, 11:15 PM UTC
Engineering has identified the issue and a fix is in-progress.
- resolved Jun 11, 2025, 11:38 PM UTC
This issue is now resolved.
Major March 9, 2025 Live streams in the AU region experiencing errors when starting 16m Cloud Transcoder, YouTube (3rd Party), Facebook (3rd Party), Network infrastructure (3rd party)
Started Mar 09, 2025, 02:17 AM UTC· resolved Mar 09, 2025, 02:34 AM UTC
- investigating Mar 09, 2025, 02:17 AM UTC
We are currently investigating this issue.
- monitoring Mar 09, 2025, 02:22 AM UTC
Our team has observed degraded performance with a third party service in our AU region and have applied a fix. We will continue to monitor.
- resolved Mar 09, 2025, 02:34 AM UTC
This incident has been resolved.