ReshapeX incident

Elevated error on multiple agents

Minor Resolved View vendor source →

ReshapeX experienced a minor incident on September 3, 2026 affecting API, lasting 1h 58m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2026, 09:54 PM UTC
Resolved
Sep 03, 2026, 11:53 PM UTC
Duration
1h 58m
Detected by Pingoru
Sep 03, 2026, 09:54 PM UTC

Affected components

API

Update timeline

  1. investigating Sep 03, 2026, 09:54 PM UTC

    Status: Investigating We are investigating elevated errors on multiple agents. Affected components API (Partial outage)

  2. monitoring Sep 03, 2026, 10:01 PM UTC

    Status: Monitoring We are seeing improvements. We will keep monitoring. Affected components API (Partial outage)

  3. resolved Sep 03, 2026, 11:53 PM UTC

    Status: Resolved The issue affecting multiple agents has been resolved Affected components API (Operational)