ReshapeX experienced a minor incident on September 9, 2026 affecting Web Application and API, lasting 43m. The incident has been resolved; the full update timeline is below.
Affected components
Web ApplicationAPI
Update timeline
- investigating Sep 09, 2026, 05:23 PM UTC
Status: Investigating We've identified an issue affecting some agent responses. To resolve this, we need to apply an emergency database maintenance change, which will cause a brief interruption (expected under a minute) to service. We'll update this page once the maintenance is complete and normal performance is confirmed. Affected components Web Application (Degraded performance) API (Degraded performance)
- resolved Sep 09, 2026, 06:06 PM UTC
Status: Resolved The issue has been resolved Affected components API (Operational) Web Application (Operational)