Resend experienced a minor incident on August 1, 2026 affecting Batch Emails and General API and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 30, 2026, 12:00 AM UTC
Status: Investigating We are currently investigating increased latency in contact-related webhook deliveries. At this time, you may experience delays in receiving contact events on your webhook endpoints. Affected components Email Events (Operational) General API (Operational) Website (Operational) Automations (Operational) Single Email (Operational) SMTP (Operational) Broadcast Emails (Operational) Batch Emails (Operational) Webhooks (Degraded performance) Dashboard (Operational)
- monitoring Jul 31, 2026, 02:00 AM UTC
Status: Monitoring We are still noticing increased latency in contact-related webhook deliveries. Events can be delayed by up to 8 hours before being delivered. We have identified the issue and implemented infrastructure changes to process the backlog faster. Affected components General API (Operational) Webhooks (Operational) Website (Operational) Single Email (Operational) Email Events (Operational) Broadcast Emails (Operational) Batch Emails (Operational) Automations (Operational) Dashboard (Operational) SMTP (Operational)
- resolved Aug 01, 2026, 12:00 AM UTC
Status: Resolved The backlog is gone, and all delayed contact webhooks have been delivered. Delivery latency has now recovered. The new infrastructure configurations prevent this same issue from happening again. Affected components Single Email (Operational) Dashboard (Operational) Email Events (Operational) SMTP (Operational) Broadcast Emails (Operational) Batch Emails (Operational) General API (Operational) Webhooks (Operational) Website (Operational) Automations (Operational)