Affected components
Update timeline
- identified Feb 04, 2026, 05:42 PM UTC
Status: Identified We had a time window from 17:42 PM UTC to 17:48 PM UTC during which our API returned 50x errors for a subset of requests. The root cause has been identified and addressed. The API is now recovered and our team is monitoring. Affected components SMTP (Operational) Broadcast Emails (Operational) Webhooks (Operational) Single Email (Operational) Dashboard (Operational) Batch Emails (Operational) General API (Full outage) Website (Operational) Email Events (Operational)
- resolved Feb 04, 2026, 05:48 PM UTC
Status: Resolved We have resolved the underlying issue and service has been resumed. Affected components SMTP (Operational) Batch Emails (Operational) General API (Operational) Webhooks (Operational) Website (Operational) Dashboard (Operational) Broadcast Emails (Operational) Single Email (Operational) Email Events (Operational)
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