RescueTime experienced a major incident on May 27, 2019 affecting RescueTime Web Application, lasting 23h 19m. The incident has been resolved; the full update timeline is below.
Affected components
RescueTime Web Application
Update timeline
- investigating May 27, 2019, 09:53 PM UTC
Some users are receiving multiple copies of alerts delivered by email, mobile notification, or the desktop app. We have disabled alert delivery while we diagnose and fix the issue. Our engineers are currently investigating. We will keep you updated.
- resolved May 28, 2019, 09:13 PM UTC
We've identified and corrected the source of the issue causing duplicate alert delivery. Alerts should be working normally now and we are monitoring closely for any new issues.