RescueTime experienced a minor incident on September 16, 2020 affecting RescueTime Web Application and Data Processors, lasting 13m. The incident has been resolved; the full update timeline is below.
Affected components
RescueTime Web ApplicationData Processors
Update timeline
- investigating Sep 16, 2020, 05:25 PM UTC
We are aware that users are unable to access RescueTime.com and/or the system is running slow. Our developers are currently investing this issue and we will continue to update as we learn more. Rest assured your data is still tracking.
- investigating Sep 16, 2020, 05:25 PM UTC
We are continuing to investigate this issue.
- resolved Sep 16, 2020, 05:38 PM UTC
Thank you for your patience. This has been resolved. If you are still experiences issues please send a message to [email protected].