Repsly Outage History

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Repsly had 4 outages in the last 2 years totaling 125h 36m of downtime — averaging 0.2 incidents per month.

There were 4 Repsly outages since October 20, 2025 totaling 125h 36m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://repsly.statuspage.io

Critical October 7, 2026

[Mobile] Synchronization of Places and Schedules not working properly

Detected by Pingoru
Oct 07, 2026, 02:18 PM UTC
Resolved
Oct 07, 2026, 06:00 PM UTC
Duration
3h 41m
Affected: Mobile
Timeline · 4 updates
  1. identified Oct 07, 2026, 02:18 PM UTC

    We have identified and are working on resolving an issue with our service at the moment. There is an issue in the Repsly mobile application; Places and Schedules are not loading. Users are not able to record Places visits and perform activities from Places at the moment, but they are able to see historical data on the feed. We're working hard to solve this problem as soon as possible.

  2. identified Oct 07, 2026, 03:14 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Oct 07, 2026, 04:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 08, 2026, 07:44 AM UTC

    This incident has been resolved.

Read the full incident report →

Major February 5, 2026

[Web] [Mobile] Service degraded

Detected by Pingoru
Feb 05, 2026, 04:31 PM UTC
Resolved
Feb 05, 2026, 05:21 PM UTC
Duration
50m
Affected: WebMobile
Timeline · 3 updates
  1. investigating Feb 05, 2026, 04:31 PM UTC

    We have identified and are working on resolving an issue with our service at the moment. Activities sent via mobile apps are not appearing in the feed at the moment. The data are not lost, and they will be synchronized once we resolve the issue. Mobile users should not delete or reinstall the mobile app to prevent data loss.

  2. monitoring Feb 05, 2026, 04:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 05, 2026, 05:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 20, 2025

[Mobile] Authorization service unavailable

Detected by Pingoru
Oct 20, 2025, 10:29 AM UTC
Resolved
Oct 21, 2025, 10:13 AM UTC
Duration
23h 44m
Affected: Mobile
Timeline · 4 updates
  1. identified Oct 20, 2025, 10:29 AM UTC

    We have identified and are working on resolving an issue with our authorization service. Our apologies for the disruption. At this time, we are unable to log you into the Repsly mobile application. We are working hard to solve this problem as soon as possible. Please check back later or reach out to [email protected] and we will provide you an e-mail update when this issue is resolved.

  2. monitoring Oct 20, 2025, 11:45 AM UTC

    A fix has been implemented, and we are monitoring the results. Users with unsent activities should avoid logging out or deleting the app. If, for any reason, the user logs out of the app, on login, users will get an error message. To bypass that error message, remove the app from your recent apps list and reopen it.

  3. monitoring Oct 21, 2025, 08:10 AM UTC

    The issue has been resolved, and the system is now operating normally. A fix was previously implemented and has shown stable results during our monitoring phase. At this moment, there is no issue with logging into the Repsly mobile application. We are continuing to monitor.

  4. resolved Oct 21, 2025, 10:13 AM UTC

    We can confirm that the issue has been resolved. There is no issue with logging into the Repsly mobile application.

Read the full incident report →

Critical October 20, 2025

[Web][Mobile] Service degraded

Detected by Pingoru
Oct 20, 2025, 10:00 AM UTC
Resolved
Oct 24, 2025, 11:21 AM UTC
Duration
4d 1h
Affected: WebMobile
Timeline · 8 updates
  1. identified Oct 20, 2025, 10:00 AM UTC

    We are currently experiencing an issue where activities sent by Representatives are not displaying in the feed. Our team is actively working to resolve the problem as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience.

  2. identified Oct 20, 2025, 11:49 AM UTC

    We are actively working with our cloud service provider to resolve the issue. All Representatives are safe and currently working in offline mode. Please note that their activities are not syncing at the moment, but will be synchronized automatically once the issue is resolved. IMPORTANT: Representatives should not delete the mobile application, as this may result in data loss.

  3. identified Oct 20, 2025, 01:24 PM UTC

    We are continuing to work with our cloud service provider to resolve the issue. Representatives remain in offline mode, and data will sync once the issue is resolved. Reminder: Please do not delete the mobile app to avoid potential data loss.

  4. identified Oct 20, 2025, 02:50 PM UTC

    We are still working with our cloud service provider to resolve the issue. Together with the previous issue of activities not being synchronized, the Repsly web portal started to be unresponsive during some actions. We apologize for the inconvenience and disruption.

  5. identified Oct 20, 2025, 04:01 PM UTC

    Repsly is a part of a widespread cloud provider outage affecting our service. This service outage may be impacting your ability to use the Repsly mobile and web app. Our technical team is prioritizing restoration efforts and will provide updates as the situation evolves. We absolutely understand how frustrating this can be, and we apologize for the disruption. Please continue to visit this page for the latest updates.

  6. monitoring Oct 21, 2025, 08:12 AM UTC

    Service has been restored, and the Repsly mobile and web applications are functioning normally at this time. The outage was related to a widespread issue with our cloud provider, which has now been mitigated. Our team is continuing to monitor system performance closely to ensure complete stability.

  7. monitoring Oct 21, 2025, 10:33 AM UTC

    Service has been restored, and we are focused on bringing all operations fully back online. During this period, you may still notice some delays in data synchronization across Forms Reports, Activity Feed, and Photo Gallery. We appreciate your patience and understanding as we complete the recovery process. We’ll continue to share updates on the Repsly Status Page as they become available.

  8. resolved Oct 24, 2025, 11:21 AM UTC

    Service is fully operational. All data related to Form Reports - Summary Report and Photos affected by the incident are successfully synchronized.

Read the full incident report →