Replicon experienced a minor incident on October 6, 2025 affecting eu3, lasting 10h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 06, 2025, 06:31 AM UTC
We are investigating a performance issue that is causing slower-than-usual logins and timesheet submissions. Our engineering teams are actively working on identifying the cause. We will provide further updates as soon as more information becomes available.
- investigating Oct 06, 2025, 07:09 AM UTC
Login performance has recovered. However, some users may still experience slowness when navigating between pages. We are also continuing to work on resolving the issue with slow timesheet submissions. Further updates will be shared as progress is made.
- investigating Oct 06, 2025, 07:32 AM UTC
We are currently investigating intermittent login failures. In parallel, our teams continue to work on resolving the ongoing issue with slow timesheet submissions. We will share further updates as they become available.
- investigating Oct 06, 2025, 08:32 AM UTC
We are continuing to investigate this issue.
- investigating Oct 06, 2025, 09:32 AM UTC
We are continuing to investigate this issue. Most services remain available, though some users may experience occasional disruptions. We are also continuing to work on resolving the issue with slow timesheet submissions. Further updates will be shared as they become available.
- investigating Oct 06, 2025, 10:54 AM UTC
Logins remain stable, though some users may still experience intermittent slowness when navigating between pages. The system is gradually recovering. In parallel, our teams continue to work on resolving the issue with slow timesheet submissions.
- monitoring Oct 06, 2025, 12:29 PM UTC
The system is stable. We are currently working through backlogs related to background jobs and are closely monitoring progress. As these backlogs are cleared, timesheet submission performance is expected to improve and return to normal.
- monitoring Oct 06, 2025, 02:59 PM UTC
Backlogs have been cleared, and timesheet submission performance is gradually improving. We expect the system to return to normal very soon.
- monitoring Oct 06, 2025, 04:04 PM UTC
Backlogs have been cleared, and timesheet submission performance has improved. The system has returned to normal, and we are continuing to monitor for any further issues.
- resolved Oct 06, 2025, 05:15 PM UTC
This incident has been resolved.