Replicon incident

Polaris Services – Performance Degradation

Minor Resolved View vendor source →

Replicon experienced a minor incident on September 3, 2026 affecting na3 and na4 and 1 more component, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2026, 10:38 AM UTC
Resolved
Sep 03, 2026, 11:57 AM UTC
Duration
1h 18m
Detected by Pingoru
Sep 03, 2026, 10:38 AM UTC

Affected components

na3na4na5na6na8na9na10na12eu1eu2

Update timeline

  1. investigating Sep 03, 2026, 10:38 AM UTC

    We have identified an issue affecting our Polaris services, which is impacting multiple application areas, including Timesheet, Time Off, Expense, and Scheduling. Our engineering teams are actively investigating the issue and will provide further updates as more information becomes available.

  2. investigating Sep 03, 2026, 10:55 AM UTC

    We are continuing to investigate this issue.

  3. identified Sep 03, 2026, 11:36 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Sep 03, 2026, 11:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 03, 2026, 11:57 AM UTC

    This incident has been resolved.