Replicon experienced a major incident on November 18, 2025 affecting na10, lasting 5h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Nov 18, 2025, 12:29 PM UTC
NA10 environment experienced elevated errors affecting logins and application access between 11:30 AM and 12:10 PM UTC. The issue has now been resolved, and we are monitoring the system to ensure continued stability.
- investigating Nov 18, 2025, 01:22 PM UTC
We are currently experiencing elevated errors again, impacting logins and access to our application. Our engineering teams are actively investigating the issue.
- investigating Nov 18, 2025, 01:37 PM UTC
We are continuing to investigate this issue.
- identified Nov 18, 2025, 02:10 PM UTC
This disruption appears to be related to the ongoing https://www.cloudflarestatus.com/. We are working closely to mitigate the impact and will provide updates as soon as more information becomes available.
- monitoring Nov 18, 2025, 03:00 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Nov 18, 2025, 03:56 PM UTC
We are continuing to monitor for any further issues.
- resolved Nov 18, 2025, 05:47 PM UTC
This incident has been resolved.