Replicon experienced a major incident on November 20, 2025 affecting na3 and na4 and 1 more component, lasting 2h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 20, 2025, 02:43 PM UTC
We are experiencing elevated errors that are impacting logins through ADP SSO. At this time, we do not yet know whether the issue is with our vendor. Our engineering teams are actively investigating, and we will provide further updates as more information becomes available.
- investigating Nov 20, 2025, 03:22 PM UTC
We are working with our vendor and continuing to investigate the issue. Further updates will be shared as more information becomes available.
- identified Nov 20, 2025, 03:29 PM UTC
ADP Support has confirmed an issue on their end, and their investigation is currently in progress. We will share further updates as they become available.
- identified Nov 20, 2025, 03:32 PM UTC
ADP Support has confirmed an issue on their end, and their investigation is currently in progress. We will share further updates as they become available.
- identified Nov 20, 2025, 04:47 PM UTC
We are still awaiting the next update from the ADP team. We will share more information as soon as it becomes available.
- monitoring Nov 20, 2025, 05:17 PM UTC
We have received confirmation from the ADP team that the issue has been fixed. We are currently monitoring the results to ensure full stability
- resolved Nov 20, 2025, 05:35 PM UTC
This incident has been resolved.