Replicon incident

Login Failures - Multiple Swimlanes

Critical Resolved View vendor source →

Replicon experienced a critical incident on December 5, 2025 affecting na3 and na4 and 1 more component, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2025, 09:11 AM UTC
Resolved
Dec 05, 2025, 10:18 AM UTC
Duration
1h 7m
Detected by Pingoru
Dec 05, 2025, 09:11 AM UTC

Affected components

na3na4na5na6na8na9na10na12eu1eu2

Update timeline

  1. investigating Dec 05, 2025, 09:11 AM UTC

    We are currently experiencing login failures. Our edge network provider is having an ongoing outage that is impacting our authentication services. We are working closely with the provider to mitigate the issue as soon as possible.

  2. identified Dec 05, 2025, 09:18 AM UTC

    The issue is identified by our edge network provider.

  3. monitoring Dec 05, 2025, 09:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 05, 2025, 10:18 AM UTC

    This incident has been resolved.