Rep AI incident

OpenAI's APIs are experiencing a major outage

Notice Resolved View vendor source →

Rep AI experienced a notice incident on June 10, 2025 affecting Rep Chat Widget and Connection with OpenAI and 1 more component, lasting 7h 46m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2025, 11:55 AM UTC
Resolved
Jun 10, 2025, 07:42 PM UTC
Duration
7h 46m
Detected by Pingoru
Jun 10, 2025, 11:55 AM UTC

Affected components

Rep Chat WidgetConnection with OpenAIRep AI - Product FinderGen AI service

Update timeline

  1. investigating Jun 10, 2025, 11:55 AM UTC

    OpenAI APIs are currently experiencing a significant outage. OpenAI's team is working on fixing the problem, and we are monitoring their status.

  2. identified Jun 10, 2025, 03:55 PM UTC

    OpenAI has identified the issue and is actively working on a fix. Further updates will be shared as progress continues.

  3. monitoring Jun 10, 2025, 05:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jun 10, 2025, 07:41 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 10, 2025, 07:42 PM UTC

    This incident has been resolved.