Rep AI incident

Problems logging in to the Rep Console

Minor Resolved View vendor source →

Rep AI experienced a minor incident on October 2, 2025 affecting Rep Admin Console - UI, lasting 1h 39m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2025, 06:26 PM UTC
Resolved
Oct 02, 2025, 08:06 PM UTC
Duration
1h 39m
Detected by Pingoru
Oct 02, 2025, 06:26 PM UTC

Affected components

Rep Admin Console - UI

Update timeline

  1. investigating Oct 02, 2025, 06:26 PM UTC

    We are currently investigating this issue.

  2. identified Oct 02, 2025, 07:23 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 02, 2025, 07:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 02, 2025, 08:06 PM UTC

    This incident has been resolved.