Relias had 14 outages in the last 2 years totaling 291h 46m of downtime — averaging 0.6 incidents per month.
There were 14 Relias outages since July 24, 2025 totaling 291h 46m of downtime. Each is summarised below — incident details, duration, and resolution information.
The Relias Platform is presently operational but running slowly
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Relias Platform is presently operational but running slowing.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Some reports, such as Policy Pro Reporting and Dashboards, are not available right now. We have identified the root cause and are working toward a resolution.
Some reports, such as Policy Pro Reporting and Dashboards, are not available right now. We have identified the root cause and are working toward a resolution.
This incident has been resolved.
HRIS User import is presently delayed. We are investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented, but customers may still experience delays while backlogged user import files are being processed.
This incident has been resolved.
The Relias Platform is experiencing intermittent failures causing server error messages. We have identified the cause of the error messages and are working on a resolution.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are aware of issue and are currently investigating.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Relias Platform is presently unavailable
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Competency Management is experiencing intermittent failures due to a vendor outage.
This incident has been resolved.
New Reporting is experiencing intermittent failures and slow loading times due to a vendor outage. Please utilize original Reports during this time.
This incident has been resolved.
Delivery of some notification emails is presently delayed
This incident has been resolved.
Policy Pro is presently unavailable
This incident has been resolved.
The Virtual Classroom functionality for Live Events is experiencing an outage. We are currently investigating the issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue. In the meantime, customers may use the original Reports tool.
This incident has been resolved.
The new learner course library search is currently unavailable. We have identified the root cause and are working to resolve the error. In the meantime, the "legacy" library search is available. We expect this to be resolved on Friday, July 25.
The new learner course library search is currently unavailable. We have identified the root cause and are working to resolve the error. In the meantime, the "legacy" library search is available. We expect this to be resolved on Friday, July 25.
A fix has been implemented and we are monitoring the results.
The new learner course library search is currently unavailable. We have identified the root cause and are working to resolve the error. In the meantime, the "legacy" library search is available.
This incident has been resolved.