There were 4 Relias outages since February 6, 2026 totaling 52h 45m of downtime. Each is summarised below — incident details, duration, and resolution information.
Relias Platform is presently operational but running slowing.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Some reports, such as Policy Pro Reporting and Dashboards, are not available right now. We have identified the root cause and are working toward a resolution.
Some reports, such as Policy Pro Reporting and Dashboards, are not available right now. We have identified the root cause and are working toward a resolution.
This incident has been resolved.
HRIS User import is presently delayed. We are investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented, but customers may still experience delays while backlogged user import files are being processed.
This incident has been resolved.
The Relias Platform is experiencing intermittent failures causing server error messages. We have identified the cause of the error messages and are working on a resolution.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
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