Relias Outage History

Relias is up right now

Relias had 27 outages in the last 2 years totaling 383h 7m of downtime — averaging 1.1 incidents per month.

There were 27 Relias outages since June 27, 2024 totaling 383h 7m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://relias.statuspage.io

Minor June 8, 2026

The Relias Platform is presently operational but running slowly

Detected by Pingoru
Jun 08, 2026, 04:48 PM UTC
Resolved
Jun 08, 2026, 07:20 PM UTC
Duration
2h 32m
Affected: Relias PlatformCompliance ManagementReportsEnrollmentsRelias AssessmentsAPI ServicesOther
Timeline · 3 updates
  1. investigating Jun 08, 2026, 04:48 PM UTC

    The Relias Platform is presently operational but running slowly

  2. monitoring Jun 08, 2026, 06:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 08, 2026, 07:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 24, 2026

Relias Platform is presently operational but running slowing

Detected by Pingoru
Apr 24, 2026, 03:06 PM UTC
Resolved
Apr 24, 2026, 04:56 PM UTC
Duration
1h 50m
Affected: Relias PlatformCompliance ManagementReportsEnrollmentsRelias AssessmentsAPI ServicesOther
Timeline · 3 updates
  1. investigating Apr 24, 2026, 03:06 PM UTC

    Relias Platform is presently operational but running slowing.

  2. monitoring Apr 24, 2026, 03:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 24, 2026, 04:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 2, 2026

Reporting partial outage

Detected by Pingoru
Mar 02, 2026, 05:17 PM UTC
Resolved
Mar 03, 2026, 09:03 PM UTC
Duration
1d 3h
Affected: Compliance ManagementReports
Timeline · 3 updates
  1. identified Mar 02, 2026, 05:17 PM UTC

    Some reports, such as Policy Pro Reporting and Dashboards, are not available right now. We have identified the root cause and are working toward a resolution.

  2. identified Mar 02, 2026, 05:27 PM UTC

    Some reports, such as Policy Pro Reporting and Dashboards, are not available right now. We have identified the root cause and are working toward a resolution.

  3. resolved Mar 03, 2026, 09:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 11, 2026

HRIS User import is presently delayed

Detected by Pingoru
Feb 11, 2026, 02:13 PM UTC
Resolved
Feb 12, 2026, 01:01 PM UTC
Duration
22h 47m
Affected: Other
Timeline · 4 updates
  1. investigating Feb 11, 2026, 02:13 PM UTC

    HRIS User import is presently delayed. We are investigating this issue.

  2. identified Feb 11, 2026, 03:25 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 11, 2026, 03:28 PM UTC

    A fix has been implemented, but customers may still experience delays while backlogged user import files are being processed.

  4. resolved Feb 12, 2026, 01:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 6, 2026

The Relias Platform is experiencing intermittent failures

Detected by Pingoru
Feb 06, 2026, 01:25 PM UTC
Resolved
Feb 06, 2026, 01:46 PM UTC
Duration
20m
Affected: Relias PlatformCompliance ManagementReportsEnrollmentsRelias AssessmentsAPI ServicesOther
Timeline · 3 updates
  1. identified Feb 06, 2026, 01:25 PM UTC

    The Relias Platform is experiencing intermittent failures causing server error messages. We have identified the cause of the error messages and are working on a resolution.

  2. monitoring Feb 06, 2026, 01:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 06, 2026, 01:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical January 28, 2026

The Relias Platform is currently unavailable

Detected by Pingoru
Jan 28, 2026, 03:52 PM UTC
Resolved
Jan 28, 2026, 04:40 PM UTC
Duration
48m
Affected: Relias PlatformCompliance ManagementReportsEnrollmentsRelias AssessmentsAPI ServicesOther
Timeline · 4 updates
  1. investigating Jan 28, 2026, 03:52 PM UTC

    We are aware of issue and are currently investigating.

  2. identified Jan 28, 2026, 03:57 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 28, 2026, 03:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 28, 2026, 04:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical January 2, 2026

Relias Platform is presently unavailable

Detected by Pingoru
Jan 02, 2026, 06:28 PM UTC
Resolved
Jan 02, 2026, 06:39 PM UTC
Duration
11m
Affected: Relias PlatformCompliance ManagementReportsEnrollmentsRelias AssessmentsAPI Services
Timeline · 4 updates
  1. investigating Jan 02, 2026, 06:28 PM UTC

    Relias Platform is presently unavailable

  2. identified Jan 02, 2026, 06:31 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 02, 2026, 06:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 02, 2026, 06:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 20, 2025

Competency Management Intermittent Errors

Detected by Pingoru
Oct 20, 2025, 03:42 PM UTC
Resolved
Oct 21, 2025, 02:16 PM UTC
Duration
22h 33m
Affected: Relias Platform
Timeline · 2 updates
  1. identified Oct 20, 2025, 03:42 PM UTC

    Competency Management is experiencing intermittent failures due to a vendor outage.

  2. resolved Oct 21, 2025, 02:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2025

New Reporting Partial Outage

Detected by Pingoru
Oct 20, 2025, 01:31 PM UTC
Resolved
Oct 21, 2025, 02:17 PM UTC
Duration
1d
Affected: Reports
Timeline · 2 updates
  1. identified Oct 20, 2025, 01:31 PM UTC

    New Reporting is experiencing intermittent failures and slow loading times due to a vendor outage. Please utilize original Reports during this time.

  2. resolved Oct 21, 2025, 02:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 25, 2025

Policy Pro is presently unavailable

Detected by Pingoru
Sep 25, 2025, 08:49 PM UTC
Resolved
Sep 25, 2025, 09:41 PM UTC
Duration
52m
Affected: Other
Timeline · 2 updates
  1. investigating Sep 25, 2025, 08:49 PM UTC

    Policy Pro is presently unavailable

  2. resolved Sep 25, 2025, 09:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 11, 2025

Virtual Classroom Outage

Detected by Pingoru
Sep 11, 2025, 03:06 PM UTC
Resolved
Sep 11, 2025, 05:13 PM UTC
Duration
2h 6m
Affected: Relias Platform
Timeline · 3 updates
  1. investigating Sep 11, 2025, 03:06 PM UTC

    The Virtual Classroom functionality for Live Events is experiencing an outage. We are currently investigating the issue.

  2. identified Sep 11, 2025, 04:10 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 11, 2025, 05:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 9, 2025

New reporting unavailable

Detected by Pingoru
Sep 09, 2025, 01:06 PM UTC
Resolved
Sep 09, 2025, 07:44 PM UTC
Duration
6h 37m
Affected: Reports
Timeline · 3 updates
  1. investigating Sep 09, 2025, 01:06 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 09, 2025, 06:16 PM UTC

    We are continuing to investigate this issue. In the meantime, customers may use the original Reports tool.

  3. resolved Sep 09, 2025, 07:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 24, 2025

New learner course library outage

Detected by Pingoru
Jul 24, 2025, 09:10 PM UTC
Resolved
Jul 28, 2025, 02:11 PM UTC
Duration
3d 17h
Affected: Relias Platform
Timeline · 5 updates
  1. identified Jul 24, 2025, 09:10 PM UTC

    The new learner course library search is currently unavailable. We have identified the root cause and are working to resolve the error. In the meantime, the "legacy" library search is available. We expect this to be resolved on Friday, July 25.

  2. identified Jul 25, 2025, 02:18 AM UTC

    The new learner course library search is currently unavailable. We have identified the root cause and are working to resolve the error. In the meantime, the "legacy" library search is available. We expect this to be resolved on Friday, July 25.

  3. monitoring Jul 25, 2025, 12:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. identified Jul 25, 2025, 03:49 PM UTC

    The new learner course library search is currently unavailable. We have identified the root cause and are working to resolve the error. In the meantime, the "legacy" library search is available.

  5. resolved Jul 28, 2025, 02:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 12, 2025

Nurse.com is presently unavailable

Detected by Pingoru
Jun 12, 2025, 06:46 PM UTC
Resolved
Jun 12, 2025, 08:50 PM UTC
Duration
2h 3m
Affected: Relias PlatformOther
Timeline · 4 updates
  1. investigating Jun 12, 2025, 06:46 PM UTC

    There is an outage with our authentication provider that is causing Nurse.com to not allow logins at this time

  2. identified Jun 12, 2025, 06:59 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jun 12, 2025, 07:02 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Jun 12, 2025, 08:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 25, 2025

Relias Platform is experiencing intermittent problems

Detected by Pingoru
Apr 25, 2025, 06:48 PM UTC
Resolved
Apr 25, 2025, 09:53 PM UTC
Duration
3h 5m
Affected: Relias Platform
Timeline · 3 updates
  1. investigating Apr 25, 2025, 06:48 PM UTC

    Relias Platform is experiencing intermittent problems.

  2. monitoring Apr 25, 2025, 08:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 25, 2025, 09:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 11, 2025

Delay in Course Enrollments queue

Detected by Pingoru
Apr 11, 2025, 01:13 PM UTC
Resolved
Apr 11, 2025, 01:46 PM UTC
Duration
32m
Affected: Enrollments
Timeline · 4 updates
  1. investigating Apr 11, 2025, 01:13 PM UTC

    Delay in Course Enrollments queue.

  2. identified Apr 11, 2025, 01:41 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 11, 2025, 01:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 11, 2025, 01:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 21, 2025

User Import File Processing Errors

Detected by Pingoru
Mar 21, 2025, 01:11 PM UTC
Resolved
Mar 21, 2025, 09:19 PM UTC
Duration
8h 7m
Affected: Other
Timeline · 4 updates
  1. investigating Mar 21, 2025, 01:11 PM UTC

    Some user update text files uploaded to the Relias FTP site are not currently being loaded. Engineering is investigating.

  2. identified Mar 21, 2025, 01:26 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 21, 2025, 08:21 PM UTC

    A fix has been implemented and we are monitoring the results. Approximately 25% of files were impacted by the issue. Files that were not processed will be automatically loaded in the coming hours; no customer action is required.

  4. resolved Mar 21, 2025, 09:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 26, 2025

Relias Platform Site Outage

Detected by Pingoru
Feb 26, 2025, 08:03 PM UTC
Resolved
Feb 26, 2025, 10:28 PM UTC
Duration
2h 25m
Affected: Relias Platform
Timeline · 3 updates
  1. investigating Feb 26, 2025, 08:03 PM UTC

    We are aware of continued reports of outages within the Relias Learning Platform. Our teams are continuing to investigate.

  2. monitoring Feb 26, 2025, 09:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 26, 2025, 10:28 PM UTC

    The incident has been resolved.

Read the full incident report →

Major February 26, 2025

Relias Site Outage

Detected by Pingoru
Feb 26, 2025, 07:19 PM UTC
Resolved
Feb 26, 2025, 07:54 PM UTC
Duration
35m
Affected: Relias Platform
Timeline · 2 updates
  1. investigating Feb 26, 2025, 07:19 PM UTC

    We are aware of intermittent site outages for the Relias Learning Platform and are actively working to find the root cause.

  2. resolved Feb 26, 2025, 07:54 PM UTC

    Our engineers were able to quickly locate and resolve the issue. Thank you for your patience.

Read the full incident report →

Critical February 5, 2025

HRIS Processing, Scheduled Reports, and Course Enrollments are presently delayed

Detected by Pingoru
Feb 05, 2025, 01:52 PM UTC
Resolved
Feb 05, 2025, 02:45 PM UTC
Duration
52m
Affected: EnrollmentsOther
Timeline · 5 updates
  1. identified Feb 05, 2025, 01:52 PM UTC

    HRIS Processing, Scheduled Reports, and Course Enrollments are presently unavailable.

  2. identified Feb 05, 2025, 02:03 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Feb 05, 2025, 02:14 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Feb 05, 2025, 02:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Feb 05, 2025, 02:45 PM UTC

    All systems are now functioning normally but customers may still experience delays as backlogged user import files and scheduled reports are processed.

Read the full incident report →

Major January 10, 2025

Relias Platform Intermittently Unavailable

Detected by Pingoru
Jan 10, 2025, 08:09 PM UTC
Resolved
Jan 10, 2025, 08:39 PM UTC
Duration
30m
Affected: Relias PlatformRelias Assessments
Timeline · 2 updates
  1. investigating Jan 10, 2025, 08:09 PM UTC

    We are currently investigating the issue regarding the intermittent site outages of the Relias Platform.

  2. resolved Jan 10, 2025, 08:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 10, 2025

Custom integrations and data exports are presently unavailable

Detected by Pingoru
Jan 10, 2025, 03:04 PM UTC
Resolved
Jan 13, 2025, 03:03 PM UTC
Duration
2d 23h
Affected: Other
Timeline · 3 updates
  1. monitoring Jan 10, 2025, 03:04 PM UTC

    Due to an ongoing Microsoft Azure outage, our custom integrations and data exports are currently down. This issue is affecting Relias Managed HRIS integrations and custom exports. As soon as Azure is restored, we will process all data. No action is required by customers. User import file files sent directly to Relias via SFTP, standard daily data exports, and web services are not impacted and functionally normally.

  2. monitoring Jan 10, 2025, 08:18 PM UTC

    Services are now available and we are currently processing the backlogged activities

  3. resolved Jan 13, 2025, 03:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 8, 2025

The Relias Platform is intermittently unavailable

Detected by Pingoru
Jan 08, 2025, 05:07 PM UTC
Resolved
Jan 08, 2025, 05:41 PM UTC
Duration
34m
Affected: Relias PlatformReportsEnrollmentsRelias AssessmentsAPI Services
Timeline · 2 updates
  1. investigating Jan 08, 2025, 05:07 PM UTC

    We are currently investigating the issue.

  2. resolved Jan 08, 2025, 05:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 13, 2024

Relias Platform is experiencing intermittent problems with page loading.

Detected by Pingoru
Dec 13, 2024, 03:27 PM UTC
Resolved
Dec 13, 2024, 04:03 PM UTC
Duration
35m
Affected: Relias PlatformOther
Timeline · 3 updates
  1. investigating Dec 13, 2024, 03:27 PM UTC

    Site is experiencing intermittent problems with page loading

  2. identified Dec 13, 2024, 04:02 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Dec 13, 2024, 04:03 PM UTC

    This incident has been resolved.

Read the full incident report →