Relias Outage History

Relias is up right now

Relias had 14 outages in the last 2 years totaling 291h 46m of downtime — averaging 0.6 incidents per month.

There were 14 Relias outages since July 24, 2025 totaling 291h 46m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://relias.statuspage.io

Minor June 8, 2026

The Relias Platform is presently operational but running slowly

Detected by Pingoru
Jun 08, 2026, 04:48 PM UTC
Resolved
Jun 08, 2026, 07:20 PM UTC
Duration
2h 32m
Affected: Relias PlatformCompliance ManagementReportsEnrollmentsRelias AssessmentsAPI ServicesOther
Timeline · 3 updates
  1. investigating Jun 08, 2026, 04:48 PM UTC

    The Relias Platform is presently operational but running slowly

  2. monitoring Jun 08, 2026, 06:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 08, 2026, 07:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 24, 2026

Relias Platform is presently operational but running slowing

Detected by Pingoru
Apr 24, 2026, 03:06 PM UTC
Resolved
Apr 24, 2026, 04:56 PM UTC
Duration
1h 50m
Affected: Relias PlatformCompliance ManagementReportsEnrollmentsRelias AssessmentsAPI ServicesOther
Timeline · 3 updates
  1. investigating Apr 24, 2026, 03:06 PM UTC

    Relias Platform is presently operational but running slowing.

  2. monitoring Apr 24, 2026, 03:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 24, 2026, 04:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 2, 2026

Reporting partial outage

Detected by Pingoru
Mar 02, 2026, 05:17 PM UTC
Resolved
Mar 03, 2026, 09:03 PM UTC
Duration
1d 3h
Affected: Compliance ManagementReports
Timeline · 3 updates
  1. identified Mar 02, 2026, 05:17 PM UTC

    Some reports, such as Policy Pro Reporting and Dashboards, are not available right now. We have identified the root cause and are working toward a resolution.

  2. identified Mar 02, 2026, 05:27 PM UTC

    Some reports, such as Policy Pro Reporting and Dashboards, are not available right now. We have identified the root cause and are working toward a resolution.

  3. resolved Mar 03, 2026, 09:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 11, 2026

HRIS User import is presently delayed

Detected by Pingoru
Feb 11, 2026, 02:13 PM UTC
Resolved
Feb 12, 2026, 01:01 PM UTC
Duration
22h 47m
Affected: Other
Timeline · 4 updates
  1. investigating Feb 11, 2026, 02:13 PM UTC

    HRIS User import is presently delayed. We are investigating this issue.

  2. identified Feb 11, 2026, 03:25 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 11, 2026, 03:28 PM UTC

    A fix has been implemented, but customers may still experience delays while backlogged user import files are being processed.

  4. resolved Feb 12, 2026, 01:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 6, 2026

The Relias Platform is experiencing intermittent failures

Detected by Pingoru
Feb 06, 2026, 01:25 PM UTC
Resolved
Feb 06, 2026, 01:46 PM UTC
Duration
20m
Affected: Relias PlatformCompliance ManagementReportsEnrollmentsRelias AssessmentsAPI ServicesOther
Timeline · 3 updates
  1. identified Feb 06, 2026, 01:25 PM UTC

    The Relias Platform is experiencing intermittent failures causing server error messages. We have identified the cause of the error messages and are working on a resolution.

  2. monitoring Feb 06, 2026, 01:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 06, 2026, 01:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical January 28, 2026

The Relias Platform is currently unavailable

Detected by Pingoru
Jan 28, 2026, 03:52 PM UTC
Resolved
Jan 28, 2026, 04:40 PM UTC
Duration
48m
Affected: Relias PlatformCompliance ManagementReportsEnrollmentsRelias AssessmentsAPI ServicesOther
Timeline · 4 updates
  1. investigating Jan 28, 2026, 03:52 PM UTC

    We are aware of issue and are currently investigating.

  2. identified Jan 28, 2026, 03:57 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 28, 2026, 03:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 28, 2026, 04:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical January 2, 2026

Relias Platform is presently unavailable

Detected by Pingoru
Jan 02, 2026, 06:28 PM UTC
Resolved
Jan 02, 2026, 06:39 PM UTC
Duration
11m
Affected: Relias PlatformCompliance ManagementReportsEnrollmentsRelias AssessmentsAPI Services
Timeline · 4 updates
  1. investigating Jan 02, 2026, 06:28 PM UTC

    Relias Platform is presently unavailable

  2. identified Jan 02, 2026, 06:31 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 02, 2026, 06:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 02, 2026, 06:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 20, 2025

Competency Management Intermittent Errors

Detected by Pingoru
Oct 20, 2025, 03:42 PM UTC
Resolved
Oct 21, 2025, 02:16 PM UTC
Duration
22h 33m
Affected: Relias Platform
Timeline · 2 updates
  1. identified Oct 20, 2025, 03:42 PM UTC

    Competency Management is experiencing intermittent failures due to a vendor outage.

  2. resolved Oct 21, 2025, 02:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2025

New Reporting Partial Outage

Detected by Pingoru
Oct 20, 2025, 01:31 PM UTC
Resolved
Oct 21, 2025, 02:17 PM UTC
Duration
1d
Affected: Reports
Timeline · 2 updates
  1. identified Oct 20, 2025, 01:31 PM UTC

    New Reporting is experiencing intermittent failures and slow loading times due to a vendor outage. Please utilize original Reports during this time.

  2. resolved Oct 21, 2025, 02:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 25, 2025

Policy Pro is presently unavailable

Detected by Pingoru
Sep 25, 2025, 08:49 PM UTC
Resolved
Sep 25, 2025, 09:41 PM UTC
Duration
52m
Affected: Other
Timeline · 2 updates
  1. investigating Sep 25, 2025, 08:49 PM UTC

    Policy Pro is presently unavailable

  2. resolved Sep 25, 2025, 09:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 11, 2025

Virtual Classroom Outage

Detected by Pingoru
Sep 11, 2025, 03:06 PM UTC
Resolved
Sep 11, 2025, 05:13 PM UTC
Duration
2h 6m
Affected: Relias Platform
Timeline · 3 updates
  1. investigating Sep 11, 2025, 03:06 PM UTC

    The Virtual Classroom functionality for Live Events is experiencing an outage. We are currently investigating the issue.

  2. identified Sep 11, 2025, 04:10 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 11, 2025, 05:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 9, 2025

New reporting unavailable

Detected by Pingoru
Sep 09, 2025, 01:06 PM UTC
Resolved
Sep 09, 2025, 07:44 PM UTC
Duration
6h 37m
Affected: Reports
Timeline · 3 updates
  1. investigating Sep 09, 2025, 01:06 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 09, 2025, 06:16 PM UTC

    We are continuing to investigate this issue. In the meantime, customers may use the original Reports tool.

  3. resolved Sep 09, 2025, 07:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 24, 2025

New learner course library outage

Detected by Pingoru
Jul 24, 2025, 09:10 PM UTC
Resolved
Jul 28, 2025, 02:11 PM UTC
Duration
3d 17h
Affected: Relias Platform
Timeline · 5 updates
  1. identified Jul 24, 2025, 09:10 PM UTC

    The new learner course library search is currently unavailable. We have identified the root cause and are working to resolve the error. In the meantime, the "legacy" library search is available. We expect this to be resolved on Friday, July 25.

  2. identified Jul 25, 2025, 02:18 AM UTC

    The new learner course library search is currently unavailable. We have identified the root cause and are working to resolve the error. In the meantime, the "legacy" library search is available. We expect this to be resolved on Friday, July 25.

  3. monitoring Jul 25, 2025, 12:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. identified Jul 25, 2025, 03:49 PM UTC

    The new learner course library search is currently unavailable. We have identified the root cause and are working to resolve the error. In the meantime, the "legacy" library search is available.

  5. resolved Jul 28, 2025, 02:11 PM UTC

    This incident has been resolved.

Read the full incident report →