- Detected by Pingoru
- Jun 08, 2026, 04:48 PM UTC
- Resolved
- Jun 08, 2026, 07:20 PM UTC
- Duration
- 2h 32m
Affected: Relias PlatformCompliance ManagementReportsEnrollmentsRelias AssessmentsAPI ServicesOther
Timeline · 3 updates
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investigating Jun 08, 2026, 04:48 PM UTC
The Relias Platform is presently operational but running slowly
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monitoring Jun 08, 2026, 06:29 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jun 08, 2026, 07:20 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 24, 2026, 03:06 PM UTC
- Resolved
- Apr 24, 2026, 04:56 PM UTC
- Duration
- 1h 50m
Affected: Relias PlatformCompliance ManagementReportsEnrollmentsRelias AssessmentsAPI ServicesOther
Timeline · 3 updates
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investigating Apr 24, 2026, 03:06 PM UTC
Relias Platform is presently operational but running slowing.
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monitoring Apr 24, 2026, 03:27 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Apr 24, 2026, 04:56 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 02, 2026, 05:17 PM UTC
- Resolved
- Mar 03, 2026, 09:03 PM UTC
- Duration
- 1d 3h
Affected: Compliance ManagementReports
Timeline · 3 updates
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identified Mar 02, 2026, 05:17 PM UTC
Some reports, such as Policy Pro Reporting and Dashboards, are not available right now. We have identified the root cause and are working toward a resolution.
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identified Mar 02, 2026, 05:27 PM UTC
Some reports, such as Policy Pro Reporting and Dashboards, are not available right now. We have identified the root cause and are working toward a resolution.
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resolved Mar 03, 2026, 09:03 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 11, 2026, 02:13 PM UTC
- Resolved
- Feb 12, 2026, 01:01 PM UTC
- Duration
- 22h 47m
Affected: Other
Timeline · 4 updates
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investigating Feb 11, 2026, 02:13 PM UTC
HRIS User import is presently delayed. We are investigating this issue.
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identified Feb 11, 2026, 03:25 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Feb 11, 2026, 03:28 PM UTC
A fix has been implemented, but customers may still experience delays while backlogged user import files are being processed.
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resolved Feb 12, 2026, 01:01 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 06, 2026, 01:25 PM UTC
- Resolved
- Feb 06, 2026, 01:46 PM UTC
- Duration
- 20m
Affected: Relias PlatformCompliance ManagementReportsEnrollmentsRelias AssessmentsAPI ServicesOther
Timeline · 3 updates
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identified Feb 06, 2026, 01:25 PM UTC
The Relias Platform is experiencing intermittent failures causing server error messages. We have identified the cause of the error messages and are working on a resolution.
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monitoring Feb 06, 2026, 01:31 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Feb 06, 2026, 01:46 PM UTC
This incident has been resolved.
Read the full incident report →
Critical January 28, 2026 - Detected by Pingoru
- Jan 28, 2026, 03:52 PM UTC
- Resolved
- Jan 28, 2026, 04:40 PM UTC
- Duration
- 48m
Affected: Relias PlatformCompliance ManagementReportsEnrollmentsRelias AssessmentsAPI ServicesOther
Timeline · 4 updates
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investigating Jan 28, 2026, 03:52 PM UTC
We are aware of issue and are currently investigating.
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identified Jan 28, 2026, 03:57 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Jan 28, 2026, 03:58 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jan 28, 2026, 04:40 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 02, 2026, 06:28 PM UTC
- Resolved
- Jan 02, 2026, 06:39 PM UTC
- Duration
- 11m
Affected: Relias PlatformCompliance ManagementReportsEnrollmentsRelias AssessmentsAPI Services
Timeline · 4 updates
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investigating Jan 02, 2026, 06:28 PM UTC
Relias Platform is presently unavailable
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identified Jan 02, 2026, 06:31 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Jan 02, 2026, 06:37 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jan 02, 2026, 06:39 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 20, 2025, 03:42 PM UTC
- Resolved
- Oct 21, 2025, 02:16 PM UTC
- Duration
- 22h 33m
Affected: Relias Platform
Timeline · 2 updates
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identified Oct 20, 2025, 03:42 PM UTC
Competency Management is experiencing intermittent failures due to a vendor outage.
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resolved Oct 21, 2025, 02:16 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 20, 2025, 01:31 PM UTC
- Resolved
- Oct 21, 2025, 02:17 PM UTC
- Duration
- 1d
Affected: Reports
Timeline · 2 updates
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identified Oct 20, 2025, 01:31 PM UTC
New Reporting is experiencing intermittent failures and slow loading times due to a vendor outage. Please utilize original Reports during this time.
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resolved Oct 21, 2025, 02:17 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 16, 2025, 07:51 PM UTC
- Resolved
- Oct 20, 2025, 01:24 PM UTC
- Duration
- 3d 17h
Affected: Other
Timeline · 2 updates
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investigating Oct 16, 2025, 07:51 PM UTC
Delivery of some notification emails is presently delayed
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resolved Oct 20, 2025, 01:24 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 25, 2025, 08:49 PM UTC
- Resolved
- Sep 25, 2025, 09:41 PM UTC
- Duration
- 52m
Affected: Other
Timeline · 2 updates
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investigating Sep 25, 2025, 08:49 PM UTC
Policy Pro is presently unavailable
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resolved Sep 25, 2025, 09:41 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 11, 2025, 03:06 PM UTC
- Resolved
- Sep 11, 2025, 05:13 PM UTC
- Duration
- 2h 6m
Affected: Relias Platform
Timeline · 3 updates
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investigating Sep 11, 2025, 03:06 PM UTC
The Virtual Classroom functionality for Live Events is experiencing an outage. We are currently investigating the issue.
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identified Sep 11, 2025, 04:10 PM UTC
The issue has been identified and a fix is being implemented.
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resolved Sep 11, 2025, 05:13 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 09, 2025, 01:06 PM UTC
- Resolved
- Sep 09, 2025, 07:44 PM UTC
- Duration
- 6h 37m
Affected: Reports
Timeline · 3 updates
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investigating Sep 09, 2025, 01:06 PM UTC
We are currently investigating this issue.
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investigating Sep 09, 2025, 06:16 PM UTC
We are continuing to investigate this issue. In the meantime, customers may use the original Reports tool.
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resolved Sep 09, 2025, 07:44 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 24, 2025, 09:10 PM UTC
- Resolved
- Jul 28, 2025, 02:11 PM UTC
- Duration
- 3d 17h
Affected: Relias Platform
Timeline · 5 updates
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identified Jul 24, 2025, 09:10 PM UTC
The new learner course library search is currently unavailable. We have identified the root cause and are working to resolve the error. In the meantime, the "legacy" library search is available. We expect this to be resolved on Friday, July 25.
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identified Jul 25, 2025, 02:18 AM UTC
The new learner course library search is currently unavailable. We have identified the root cause and are working to resolve the error. In the meantime, the "legacy" library search is available. We expect this to be resolved on Friday, July 25.
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monitoring Jul 25, 2025, 12:25 PM UTC
A fix has been implemented and we are monitoring the results.
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identified Jul 25, 2025, 03:49 PM UTC
The new learner course library search is currently unavailable. We have identified the root cause and are working to resolve the error. In the meantime, the "legacy" library search is available.
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resolved Jul 28, 2025, 02:11 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 12, 2025, 06:46 PM UTC
- Resolved
- Jun 12, 2025, 08:50 PM UTC
- Duration
- 2h 3m
Affected: Relias PlatformOther
Timeline · 4 updates
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investigating Jun 12, 2025, 06:46 PM UTC
There is an outage with our authentication provider that is causing Nurse.com to not allow logins at this time
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identified Jun 12, 2025, 06:59 PM UTC
The issue has been identified and a fix is being implemented.
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identified Jun 12, 2025, 07:02 PM UTC
We are continuing to work on a fix for this issue.
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resolved Jun 12, 2025, 08:50 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 25, 2025, 06:48 PM UTC
- Resolved
- Apr 25, 2025, 09:53 PM UTC
- Duration
- 3h 5m
Affected: Relias Platform
Timeline · 3 updates
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investigating Apr 25, 2025, 06:48 PM UTC
Relias Platform is experiencing intermittent problems.
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monitoring Apr 25, 2025, 08:23 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Apr 25, 2025, 09:53 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 11, 2025, 01:13 PM UTC
- Resolved
- Apr 11, 2025, 01:46 PM UTC
- Duration
- 32m
Affected: Enrollments
Timeline · 4 updates
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investigating Apr 11, 2025, 01:13 PM UTC
Delay in Course Enrollments queue.
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identified Apr 11, 2025, 01:41 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Apr 11, 2025, 01:42 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Apr 11, 2025, 01:46 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 21, 2025, 01:11 PM UTC
- Resolved
- Mar 21, 2025, 09:19 PM UTC
- Duration
- 8h 7m
Affected: Other
Timeline · 4 updates
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investigating Mar 21, 2025, 01:11 PM UTC
Some user update text files uploaded to the Relias FTP site are not currently being loaded. Engineering is investigating.
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identified Mar 21, 2025, 01:26 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Mar 21, 2025, 08:21 PM UTC
A fix has been implemented and we are monitoring the results. Approximately 25% of files were impacted by the issue. Files that were not processed will be automatically loaded in the coming hours; no customer action is required.
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resolved Mar 21, 2025, 09:19 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 26, 2025, 08:03 PM UTC
- Resolved
- Feb 26, 2025, 10:28 PM UTC
- Duration
- 2h 25m
Affected: Relias Platform
Timeline · 3 updates
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investigating Feb 26, 2025, 08:03 PM UTC
We are aware of continued reports of outages within the Relias Learning Platform. Our teams are continuing to investigate.
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monitoring Feb 26, 2025, 09:07 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Feb 26, 2025, 10:28 PM UTC
The incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 26, 2025, 07:19 PM UTC
- Resolved
- Feb 26, 2025, 07:54 PM UTC
- Duration
- 35m
Affected: Relias Platform
Timeline · 2 updates
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investigating Feb 26, 2025, 07:19 PM UTC
We are aware of intermittent site outages for the Relias Learning Platform and are actively working to find the root cause.
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resolved Feb 26, 2025, 07:54 PM UTC
Our engineers were able to quickly locate and resolve the issue. Thank you for your patience.
Read the full incident report →
Critical February 5, 2025 - Detected by Pingoru
- Feb 05, 2025, 01:52 PM UTC
- Resolved
- Feb 05, 2025, 02:45 PM UTC
- Duration
- 52m
Affected: EnrollmentsOther
Timeline · 5 updates
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identified Feb 05, 2025, 01:52 PM UTC
HRIS Processing, Scheduled Reports, and Course Enrollments are presently unavailable.
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identified Feb 05, 2025, 02:03 PM UTC
We are continuing to work on a fix for this issue.
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identified Feb 05, 2025, 02:14 PM UTC
We are continuing to work on a fix for this issue.
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monitoring Feb 05, 2025, 02:37 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Feb 05, 2025, 02:45 PM UTC
All systems are now functioning normally but customers may still experience delays as backlogged user import files and scheduled reports are processed.
Read the full incident report →
- Detected by Pingoru
- Jan 10, 2025, 08:09 PM UTC
- Resolved
- Jan 10, 2025, 08:39 PM UTC
- Duration
- 30m
Affected: Relias PlatformRelias Assessments
Timeline · 2 updates
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investigating Jan 10, 2025, 08:09 PM UTC
We are currently investigating the issue regarding the intermittent site outages of the Relias Platform.
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resolved Jan 10, 2025, 08:39 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 10, 2025, 03:04 PM UTC
- Resolved
- Jan 13, 2025, 03:03 PM UTC
- Duration
- 2d 23h
Affected: Other
Timeline · 3 updates
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monitoring Jan 10, 2025, 03:04 PM UTC
Due to an ongoing Microsoft Azure outage, our custom integrations and data exports are currently down. This issue is affecting Relias Managed HRIS integrations and custom exports. As soon as Azure is restored, we will process all data. No action is required by customers. User import file files sent directly to Relias via SFTP, standard daily data exports, and web services are not impacted and functionally normally.
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monitoring Jan 10, 2025, 08:18 PM UTC
Services are now available and we are currently processing the backlogged activities
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resolved Jan 13, 2025, 03:03 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 08, 2025, 05:07 PM UTC
- Resolved
- Jan 08, 2025, 05:41 PM UTC
- Duration
- 34m
Affected: Relias PlatformReportsEnrollmentsRelias AssessmentsAPI Services
Timeline · 2 updates
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investigating Jan 08, 2025, 05:07 PM UTC
We are currently investigating the issue.
-
resolved Jan 08, 2025, 05:41 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Dec 13, 2024, 03:27 PM UTC
- Resolved
- Dec 13, 2024, 04:03 PM UTC
- Duration
- 35m
Affected: Relias PlatformOther
Timeline · 3 updates
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investigating Dec 13, 2024, 03:27 PM UTC
Site is experiencing intermittent problems with page loading
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identified Dec 13, 2024, 04:02 PM UTC
The issue has been identified and a fix is being implemented.
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resolved Dec 13, 2024, 04:03 PM UTC
This incident has been resolved.
Read the full incident report →