Relias incident

HRIS User import is presently delayed

Minor Resolved View vendor source →
Started
Feb 11, 2026, 02:13 PM UTC
Resolved
Feb 12, 2026, 01:01 PM UTC
Duration
22h 47m
Detected by Pingoru
Feb 11, 2026, 02:13 PM UTC

Affected components

Other

Update timeline

  1. investigating Feb 11, 2026, 02:13 PM UTC

    HRIS User import is presently delayed. We are investigating this issue.

  2. identified Feb 11, 2026, 03:25 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 11, 2026, 03:28 PM UTC

    A fix has been implemented, but customers may still experience delays while backlogged user import files are being processed.

  4. resolved Feb 12, 2026, 01:01 PM UTC

    This incident has been resolved.

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