Relias incident

Custom integrations and data exports are presently unavailable

Major Resolved View vendor source →

Relias experienced a major incident on January 10, 2025 affecting Other, lasting 2d 23h. The incident has been resolved; the full update timeline is below.

Started
Jan 10, 2025, 03:04 PM UTC
Resolved
Jan 13, 2025, 03:03 PM UTC
Duration
2d 23h
Detected by Pingoru
Jan 10, 2025, 03:04 PM UTC

Affected components

Other

Update timeline

  1. monitoring Jan 10, 2025, 03:04 PM UTC

    Due to an ongoing Microsoft Azure outage, our custom integrations and data exports are currently down. This issue is affecting Relias Managed HRIS integrations and custom exports. As soon as Azure is restored, we will process all data. No action is required by customers. User import file files sent directly to Relias via SFTP, standard daily data exports, and web services are not impacted and functionally normally.

  2. monitoring Jan 10, 2025, 08:18 PM UTC

    Services are now available and we are currently processing the backlogged activities

  3. resolved Jan 13, 2025, 03:03 PM UTC

    This incident has been resolved.