Relias incident

The Relias Platform is currently unavailable

Critical Resolved View vendor source →

Relias experienced a critical incident on March 3, 2025 affecting Relias Platform and Reports and 1 more component, lasting 3h 56m. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2025, 04:53 PM UTC
Resolved
Mar 03, 2025, 08:49 PM UTC
Duration
3h 56m
Detected by Pingoru
Mar 03, 2025, 04:53 PM UTC

Affected components

Relias PlatformReportsEnrollmentsRelias AssessmentsAPI ServicesOther

Update timeline

  1. monitoring Mar 03, 2025, 04:53 PM UTC

    We are aware of issue and are currently investigating

  2. monitoring Mar 03, 2025, 04:54 PM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Mar 03, 2025, 05:00 PM UTC

    The site is back up but users may experience site slowness.

  4. monitoring Mar 03, 2025, 07:07 PM UTC

    We were affected by a third-party partial outage. The platform is stable and we are closely monitoring performance.

  5. resolved Mar 03, 2025, 08:49 PM UTC

    This incident has been resolved.