Relias incident

The Relias Platform is experiencing intermittent failures

Major Resolved View vendor source →

Relias experienced a major incident on March 18, 2025 affecting Relias Platform and Reports and 1 more component, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2025, 10:41 PM UTC
Resolved
Mar 18, 2025, 11:08 PM UTC
Duration
27m
Detected by Pingoru
Mar 18, 2025, 10:41 PM UTC

Affected components

Relias PlatformReportsEnrollmentsRelias AssessmentsAPI ServicesOther

Update timeline

  1. investigating Mar 18, 2025, 10:41 PM UTC

    The Relias Platform is experiencing intermittent failures and error messages. This is currently being investigated.

  2. identified Mar 18, 2025, 10:50 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 18, 2025, 10:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 18, 2025, 11:08 PM UTC

    This incident has been resolved.