Relias incident

The Relias Platform is currently unavailable

Critical Resolved View vendor source →

Relias experienced a critical incident on April 21, 2025 affecting Relias Platform and Reports and 1 more component, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2025, 07:02 PM UTC
Resolved
Apr 21, 2025, 08:27 PM UTC
Duration
1h 24m
Detected by Pingoru
Apr 21, 2025, 07:02 PM UTC

Affected components

Relias PlatformReportsEnrollmentsRelias AssessmentsAPI ServicesOther

Update timeline

  1. investigating Apr 21, 2025, 07:02 PM UTC

    We are aware of issue and are currently investigating

  2. identified Apr 21, 2025, 07:43 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 21, 2025, 07:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 21, 2025, 08:27 PM UTC

    This incident has been resolved.