Relias incident

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Critical Resolved View vendor source →

Relias experienced a critical incident on April 30, 2025 affecting Relias Platform and Reports and 1 more component, lasting 3h 10m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2025, 01:56 PM UTC
Resolved
Apr 30, 2025, 05:06 PM UTC
Duration
3h 10m
Detected by Pingoru
Apr 30, 2025, 01:56 PM UTC

Affected components

Relias PlatformReportsEnrollmentsRelias AssessmentsAPI ServicesOther

Update timeline

  1. investigating Apr 30, 2025, 01:56 PM UTC

    We are aware of issue and are currently investigating

  2. identified Apr 30, 2025, 02:04 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 30, 2025, 02:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 30, 2025, 05:06 PM UTC

    This incident has been resolved.