Relias incident

The Relias Platform is currently unavailable

Critical Resolved View vendor source →

Relias experienced a critical incident on May 6, 2025 affecting Relias Platform and Reports and 1 more component, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2025, 05:48 PM UTC
Resolved
May 06, 2025, 06:47 PM UTC
Duration
59m
Detected by Pingoru
May 06, 2025, 05:48 PM UTC

Affected components

Relias PlatformReportsEnrollmentsRelias AssessmentsAPI ServicesOther

Update timeline

  1. identified May 06, 2025, 05:48 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring May 06, 2025, 06:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 06, 2025, 06:47 PM UTC

    This incident has been resolved.