Relias incident

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Critical Resolved View vendor source →

Relias experienced a critical incident on May 14, 2025 affecting Relias Platform and Reports and 1 more component, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2025, 07:26 PM UTC
Resolved
May 14, 2025, 08:55 PM UTC
Duration
1h 29m
Detected by Pingoru
May 14, 2025, 07:26 PM UTC

Affected components

Relias PlatformReportsEnrollmentsRelias AssessmentsAPI ServicesOther

Update timeline

  1. investigating May 14, 2025, 07:26 PM UTC

    We are aware of issue and are currently investigating.

  2. identified May 14, 2025, 07:52 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 14, 2025, 07:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 14, 2025, 08:55 PM UTC

    This incident has been resolved.