Reinvent Telecom experienced a minor incident on October 21, 2022 affecting Max UC, lasting 3h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Max UC
Update timeline
- investigating Oct 21, 2022, 04:07 PM UTC
We are currently investigating an issue with the Chat Service in Max UC. At this time chat is unavailable. Will provide more information when available.
- monitoring Oct 21, 2022, 04:36 PM UTC
Service are now back up and normal at this time with the Max UC Chat Service. We will continue to monitor.
- resolved Oct 21, 2022, 07:40 PM UTC
We continue to see the AMS stabilized and are moving this Incident to Resolved. No other issues have been reported at this time. Thank you for the patience and any inconvenience this has caused.