Reinvent Telecom experienced a minor incident on January 10, 2023 affecting Call Recording, lasting 3h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Call Recording
Update timeline
- identified Jan 10, 2023, 10:57 PM UTC
An issue with the Miarec web portal has been identified, and some users may be unable to access the web portal. We are currently working with Miarec Support to resolve this issue. Call recordings are not affected at this time, and we will continue to update this issue with additional information.
- monitoring Jan 10, 2023, 11:30 PM UTC
Miarec web portal services have been restored, and we will continue to monitor for any further issues.
- resolved Jan 11, 2023, 02:02 AM UTC
No further issues have been reported at this time. This is now resolved.