Reinvent Telecom incident

Metaview Web connectivity issues

Major Resolved View vendor source →

Reinvent Telecom experienced a major incident on November 6, 2023 affecting Metaview Web, lasting 19h 9m. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2023, 07:42 PM UTC
Resolved
Nov 07, 2023, 02:52 PM UTC
Duration
19h 9m
Detected by Pingoru
Nov 06, 2023, 07:42 PM UTC

Affected components

Metaview Web

Update timeline

  1. investigating Nov 06, 2023, 07:42 PM UTC

    We are currently investigating an issue with MetaView Web connections. Updates to follow

  2. investigating Nov 06, 2023, 07:51 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 06, 2023, 08:53 PM UTC

    MetaView Web connection is up at this time. We will continue to monitor and analyze the data on this issue. Apologies for any inconvenience this may have caused.

  4. resolved Nov 07, 2023, 02:52 PM UTC

    Metaview Web continues to be stable at this time. We’re considering this incident resolved.