Reinvent Telecom experienced a minor incident on February 1, 2024 affecting Fax Services, lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
Fax Services
Update timeline
- investigating Feb 01, 2024, 09:23 PM UTC
We are investigating an issue with access to Xmedius Fax Server. Faxes are completing at this time. This is just access to the Xmedius Server.
- identified Feb 01, 2024, 09:40 PM UTC
We have identified the issue and will apply the fix at this time. Updates will follow shortly.
- resolved Feb 01, 2024, 09:49 PM UTC
Fix has been applied and Xmedius access is now back up and ready for use.