Reflektive incident

Deploy Downtime March 12, 2019

Critical Resolved View vendor source →

Reflektive experienced a critical incident on March 12, 2019 affecting Application and API, lasting 1m. The incident has been resolved; the full update timeline is below.

Started
Mar 12, 2019, 11:40 PM UTC
Resolved
Mar 12, 2019, 11:42 PM UTC
Duration
1m
Detected by Pingoru
Mar 12, 2019, 11:40 PM UTC

Affected components

ApplicationAPI

Update timeline

  1. investigating Mar 12, 2019, 11:40 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 12, 2019, 11:41 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 12, 2019, 11:41 PM UTC

    We are continuing to investigate this issue.

  4. resolved Mar 12, 2019, 11:42 PM UTC

    This incident has been resolved.

  5. postmortem Mar 12, 2019, 11:47 PM UTC

    Our database connection count briefly hit its maximum while deploying a new version of Reflektive to our production systems. We are investigating why this happened to see if we can prevent it in the future.