Reflektive incident

Reflektive Website Partial Lag

Minor Resolved View vendor source →

Reflektive experienced a minor incident on December 20, 2023 affecting Application and API, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Dec 20, 2023, 07:44 PM UTC
Resolved
Dec 20, 2023, 08:34 PM UTC
Duration
49m
Detected by Pingoru
Dec 20, 2023, 07:44 PM UTC

Affected components

ApplicationAPI

Update timeline

  1. investigating Dec 20, 2023, 07:44 PM UTC

    We are aware of the current lag in certain pages of the Reflektive Website like the login page, the admin page etc leading to a "spinning cycle". We continue to work on resolving this issue as our highest priority. We will update this space with further progress soon.

  2. identified Dec 20, 2023, 08:16 PM UTC

    We identified the cause and it is expected to be normal asap.

  3. monitoring Dec 20, 2023, 08:19 PM UTC

    A fix has been implemented and we are monitoring.

  4. resolved Dec 20, 2023, 08:34 PM UTC

    The incident resolved and the application back to normal.