Redocly Outage History

Redocly is up right now

Redocly had 11 outages in the last 2 years totaling 27h 16m of downtime — averaging 0.5 incidents per month.

There were 11 Redocly outages since October 20, 2025 totaling 27h 16m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.redocly.com

Major August 27, 2026

Potential downtime

Detected by Pingoru
Aug 27, 2026, 02:34 AM UTC
Resolved
Aug 27, 2026, 05:10 AM UTC
Duration
2h 36m
Timeline · 1 update
  1. investigating Aug 27, 2026, 02:34 AM UTC

    Pingdom says we're down and the team is taking a closer look.

Read the full incident report →

Major August 17, 2026

Degraded performance due to a GitHub outage

Detected by Pingoru
Aug 17, 2026, 02:41 PM UTC
Resolved
Aug 17, 2026, 10:56 PM UTC
Duration
8h 15m
Timeline · 2 updates
  1. investigating Aug 17, 2026, 02:41 PM UTC

    GitHub is currently experiencing an incident, which may cause delays or intermittent failures in features that depend on it — repository syncing, pushes and pulls, builds, and deploys. Your content and existing published sites are not affected. We're tracking GitHub's status page and will update this page as the situation changes.

  2. resolved Aug 17, 2026, 10:56 PM UTC

    GitHub has resolved the incident. Thanks for your patience.

Read the full incident report →

Major August 3, 2026

Intermittent delays in background processing (EU region)

Detected by Pingoru
Aug 03, 2026, 10:50 AM UTC
Resolved
Aug 03, 2026, 01:55 PM UTC
Duration
3h 5m
Timeline · 1 update
  1. resolved Aug 04, 2026, 07:35 AM UTC

    Our EU region experienced an issue with the internal messaging system that coordinates background work. Most activity was processed normally, but a small number of operations, such as editor sessions and project updates from Git providers may have been delayed in some cases. The issue was identified and fully resolved the same day. US region was not affected.

Read the full incident report →

Major May 12, 2026

Issues with project deploys

Detected by Pingoru
May 12, 2026, 03:02 PM UTC
Resolved
May 12, 2026, 06:41 PM UTC
Duration
3h 38m
Timeline · 3 updates
  1. investigating May 12, 2026, 03:02 PM UTC

    We have identified an issue affecting project deployments and are actively working toward a resolution.

  2. investigating May 12, 2026, 05:03 PM UTC

    We've fixed the core issue, and are waiting for things to recover.

  3. resolved May 12, 2026, 06:41 PM UTC

    We've now resolved the incident. New production and preview deployments did not apply the recent changes. Already-running deployments continued to serve traffic normally, and no data was lost. After resolving the underlying issue, we automatically re-deployed all affected projects, and they now include the latest changes. No action is required on your side. We apologize for the inconvenience. Thanks for your patience.

Read the full incident report →

Major April 23, 2026

We're currently having issues with project deploys and previews

Detected by Pingoru
Apr 23, 2026, 12:18 PM UTC
Resolved
Apr 23, 2026, 01:30 PM UTC
Duration
1h 12m
Timeline · 3 updates
  1. investigating Apr 23, 2026, 12:21 PM UTC

    Some people are experiencing problems with project deploys and previews. We already identified the issue and are working on the fix. Please standby for further updates.

  2. investigating Apr 23, 2026, 12:41 PM UTC

    We've fixed the core issue, and are waiting for things to recover.

  3. resolved Apr 23, 2026, 01:30 PM UTC

    We've now resolved the incident. Thanks for your patience.

Read the full incident report →

Major January 26, 2026

We're having the problem with Reunite API

Detected by Pingoru
Jan 26, 2026, 04:07 PM UTC
Resolved
Jan 26, 2026, 06:33 PM UTC
Duration
2h 25m
Timeline · 1 update
  1. resolved Jan 26, 2026, 06:33 PM UTC

    We've now resolved the incident. Thanks for your patience. Root Cause The outage was caused by a loss of quorum within our primary cluster management layer. As new instances were being rotated into the cluster, the management nodes experienced a sharp increase in resource utilization. This spike in load prevented the nodes from communicating effectively, leading to the loss of a cluster leader and a subsequent breakdown in task scheduling and service discovery.

Read the full incident report →

Major December 12, 2025

API Performance Degradation

Detected by Pingoru
Dec 12, 2025, 11:26 AM UTC
Resolved
Dec 12, 2025, 11:33 AM UTC
Duration
7m
Timeline · 1 update
  1. resolved Dec 14, 2025, 02:53 PM UTC

    A database migration triggered a deadlock, causing temporary API latency and timeouts. The migration was aborted, and service health was restored immediately. We have updated our migration procedures to prevent recurrence.

Read the full incident report →

Major November 11, 2025

Outage under investigation

Detected by Pingoru
Nov 11, 2025, 04:36 PM UTC
Resolved
Nov 11, 2025, 04:47 PM UTC
Duration
11m
Timeline · 1 update
  1. resolved Nov 11, 2025, 04:47 PM UTC

    We've identified the root cause as an issue with a release procedure.

Read the full incident report →