Redocly experienced a major incident on May 12, 2026, lasting 3h 38m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 12, 2026, 03:02 PM UTC
We have identified an issue affecting project deployments and are actively working toward a resolution.
- investigating May 12, 2026, 05:03 PM UTC
We've fixed the core issue, and are waiting for things to recover.
- resolved May 12, 2026, 06:41 PM UTC
We've now resolved the incident. New production and preview deployments did not apply the recent changes. Already-running deployments continued to serve traffic normally, and no data was lost. After resolving the underlying issue, we automatically re-deployed all affected projects, and they now include the latest changes. No action is required on your side. We apologize for the inconvenience. Thanks for your patience.