Red Rover Outage History
Red Rover is up right nowPingoru has recorded 26 incidents for Red Rover: 18 in the last 12 months and 4 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 2 | 1 of 720 (0%) |
| July 2026 | 1 | 1 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 3 | 4 of 720 (1%) |
| October 2026 | 1 | 1 of 512 (0%) |
Incidents, newest first
Major October 15, 2026 Blank page when logging in 42m
Started Oct 15, 2026, 11:52 AM UTC· resolved Oct 15, 2026, 12:35 PM UTC
- investigating Oct 15, 2026, 11:52 AM UTC
We've had a handful of reports where some districts are seeing a blank white page when logging in. We are looking into this now!
- resolved Oct 15, 2026, 12:35 PM UTC
We believe the incident is now resolved. Thank you so much for your patience!
Major September 24, 2026 Issue with some portion of email delivery 3h 19m
Started Sep 24, 2026, 11:07 AM UTC· resolved Sep 24, 2026, 02:26 PM UTC
- investigating Sep 24, 2026, 11:07 AM UTC
We are currently investigating an issue affecting a portion of our system generated emails, particularly those sent to job seekers who use an email address to log in to Red Rover. Our team is actively looking into the issue, and we will provide an update as soon as we have more information. Transaction notifications and similar emails are currently working as expected.
- investigating Sep 24, 2026, 12:23 PM UTC
We've fixed the core issue, and are waiting for things to recover.
- resolved Sep 24, 2026, 02:26 PM UTC
We've now resolved the incident. Thanks for your patience.
Major September 10, 2026 Temporary Performance Issues 9m
Started Sep 10, 2026, 04:17 PM UTC· resolved Sep 10, 2026, 04:27 PM UTC
- investigating Sep 10, 2026, 04:17 PM UTC
We are currently experiencing some technical issues where pages in Red Rover are not loading normally. The team is working to resolve this as soon as possible, and we'll keep you posted here. Thank you!
- resolved Sep 10, 2026, 04:27 PM UTC
We've now resolved the incident. Thanks for your patience.
Major July 16, 2026 We're currently having issues due to AWS Cloud Services 35m
Started Jul 16, 2026, 09:28 AM UTC· resolved Jul 16, 2026, 10:04 AM UTC
- investigating Jul 16, 2026, 09:28 AM UTC
Amazon Web Services (AWS) is currently experiencing a widespread service disruption that is impacting many cloud-based applications. As a result, Red Rover is experiencing issues authenticating users logging into both the web application and mobile app. Our team is actively monitoring the situation and will provide updates as additional information becomes available. Once AWS resolves the underlying issue, Red Rover services should return to normal as quickly as possible. We sincerely apologize for the inconvenience and understand the impact this may have on your day.
- resolved Jul 16, 2026, 10:04 AM UTC
The issue is now resolved. Thank you for your patience.
Major June 11, 2026 Temporary Perfomance issues (cont) 44m
Started Jun 11, 2026, 07:01 PM UTC· resolved Jun 11, 2026, 07:45 PM UTC
- investigating Jun 11, 2026, 07:01 PM UTC
We've gotten some further reports that the website is not responding in the way that it normally does, and are continuing to troubleshoot this. Thank you!
- resolved Jun 11, 2026, 07:45 PM UTC
We've believe that we've now resolved the incident. Thanks for your patience.
Major June 11, 2026 Temporary Performance Issue 20m
Started Jun 11, 2026, 05:29 PM UTC· resolved Jun 11, 2026, 05:49 PM UTC
- investigating Jun 11, 2026, 05:29 PM UTC
We are looking into a report of sluggishness on the website, and we'll work to resolve this as soon as possible. Thank you!
- resolved Jun 11, 2026, 05:49 PM UTC
We've now resolved the incident. Thanks for your patience.
Major April 22, 2026 Investigating: Unable to Create Absences 4m
Started Apr 22, 2026, 07:16 PM UTC· resolved Apr 22, 2026, 07:21 PM UTC
- resolved Apr 22, 2026, 07:21 PM UTC
We have resolved this incident. Absences can once again be created.
Major March 24, 2026 Issues Creating Absences 55m
Started Mar 24, 2026, 06:34 PM UTC· resolved Mar 24, 2026, 07:29 PM UTC
- resolved Mar 24, 2026, 07:29 PM UTC
The issue affecting some employees’ ability to create absences has been resolved. Employees should no longer encounter issues when creating absences. We appreciate your patience while our team worked to resolve this. If you continue to experience any issues, please contact our Support team.
Major February 25, 2026 Live Chat Issue 5h 10m
Started Feb 25, 2026, 04:42 PM UTC· resolved Feb 25, 2026, 09:52 PM UTC
- resolved Feb 25, 2026, 09:52 PM UTC
Our vendor has identified the problem and implemented a fix.
Major January 22, 2026 Super Users unable to Delete Absences 4h 27m
Started Jan 22, 2026, 01:32 PM UTC· resolved Jan 22, 2026, 06:00 PM UTC
- resolved Jan 22, 2026, 06:00 PM UTC
We've now resolved the incident. Thanks for your patience.
Major January 16, 2026 Red Rover Technical Issue 1h 11m
Started Jan 16, 2026, 10:17 PM UTC· resolved Jan 16, 2026, 11:29 PM UTC
- resolved Jan 16, 2026, 11:29 PM UTC
This issue appears to be resolved at this time. We will continue to monitor from here. Thank you for your patience!
Major December 15, 2025 Temporary Delays in Event Processing 38m
Started Dec 15, 2025, 09:16 PM UTC· resolved Dec 15, 2025, 09:54 PM UTC
- resolved Dec 15, 2025, 09:54 PM UTC
We have implemented a fix and are seeing improvement in processing event times. We will continue to monitor but otherwise expect the system to have returned to a normal state
Major October 14, 2025 Temporary issue with internal Red Rover Event Processor 1h 3m
Started Oct 14, 2025, 05:45 PM UTC· resolved Oct 14, 2025, 06:48 PM UTC
- resolved Oct 14, 2025, 06:48 PM UTC
We've now resolved the incident. Thanks for your patience.
Major August 28, 2025 Issue Clocking in via Mobile App 20m
Started Aug 28, 2025, 11:37 AM UTC· resolved Aug 28, 2025, 11:57 AM UTC
- resolved Aug 28, 2025, 11:57 AM UTC
We've now resolved the incident. Thanks for your patience.
Major August 18, 2025 Inability to save a position change 1h 2m
Started Aug 18, 2025, 05:11 PM UTC· resolved Aug 18, 2025, 06:13 PM UTC
- resolved Aug 18, 2025, 06:13 PM UTC
Our team has rolled out a fix for an issue that was impacting the ability to save changes to a position in the Red Rover system. At this time we believe the incident should be fully resolved. Please reach out to support if you continue to notice issues saving a position in the system
Major August 14, 2025 Current System Issue 1h 32m
Started Aug 14, 2025, 04:08 AM UTC· resolved Aug 14, 2025, 05:40 AM UTC
- resolved Aug 14, 2025, 05:40 AM UTC
This issue appears to be resolved, and connectivity to the Red Rover system has been restored. We will continue to monitor from here. Thank you for your patience!
Major July 31, 2025 Live chat issue 18m
Started Jul 31, 2025, 12:43 PM UTC· resolved Jul 31, 2025, 01:02 PM UTC
- resolved Jul 31, 2025, 01:02 PM UTC
The Live Chat service appears to have resolved the issue. Thank you!
Major June 13, 2025 System Processes Running Behind 1h 1m
Started Jun 13, 2025, 12:40 PM UTC· resolved Jun 13, 2025, 01:42 PM UTC
- resolved Jun 13, 2025, 01:42 PM UTC
The system will continue to recover here over the next several minutes and will be back to normal shortly. Thank you!