Red Rover incident

Issue with some portion of email delivery

Major Resolved View vendor source →

Red Rover experienced a major incident on September 24, 2026, lasting 3h 19m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2026, 11:07 AM UTC
Resolved
Sep 24, 2026, 02:26 PM UTC
Duration
3h 19m
Detected by Pingoru
Sep 24, 2026, 11:07 AM UTC

Update timeline

  1. investigating Sep 24, 2026, 11:07 AM UTC

    We are currently investigating an issue affecting a portion of our system generated emails, particularly those sent to job seekers who use an email address to log in to Red Rover. Our team is actively looking into the issue, and we will provide an update as soon as we have more information. Transaction notifications and similar emails are currently working as expected.

  2. investigating Sep 24, 2026, 12:23 PM UTC

    We've fixed the core issue, and are waiting for things to recover.

  3. resolved Sep 24, 2026, 02:26 PM UTC

    We've now resolved the incident. Thanks for your patience.