Red Rover Outage History

Red Rover is up right now

Red Rover had 12 outages in the last 2 years totaling 18h 40m of downtime — averaging 0.5 incidents per month.

There were 12 Red Rover outages since October 6, 2025 totaling 18h 40m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.redroverk12.com

Major September 24, 2026

Issue with some portion of email delivery

Detected by Pingoru
Sep 24, 2026, 11:07 AM UTC
Resolved
Sep 24, 2026, 02:26 PM UTC
Duration
3h 19m
Timeline · 3 updates
  1. investigating Sep 24, 2026, 11:07 AM UTC

    We are currently investigating an issue affecting a portion of our system generated emails, particularly those sent to job seekers who use an email address to log in to Red Rover. Our team is actively looking into the issue, and we will provide an update as soon as we have more information. Transaction notifications and similar emails are currently working as expected.

  2. investigating Sep 24, 2026, 12:23 PM UTC

    We've fixed the core issue, and are waiting for things to recover.

  3. resolved Sep 24, 2026, 02:26 PM UTC

    We've now resolved the incident. Thanks for your patience.

Read the full incident report →

Major September 10, 2026

Temporary Performance Issues

Detected by Pingoru
Sep 10, 2026, 04:17 PM UTC
Resolved
Sep 10, 2026, 04:27 PM UTC
Duration
9m
Timeline · 2 updates
  1. investigating Sep 10, 2026, 04:17 PM UTC

    We are currently experiencing some technical issues where pages in Red Rover are not loading normally. The team is working to resolve this as soon as possible, and we'll keep you posted here. Thank you!

  2. resolved Sep 10, 2026, 04:27 PM UTC

    We've now resolved the incident. Thanks for your patience.

Read the full incident report →

Major July 16, 2026

We're currently having issues due to AWS Cloud Services

Detected by Pingoru
Jul 16, 2026, 09:28 AM UTC
Resolved
Jul 16, 2026, 10:04 AM UTC
Duration
35m
Timeline · 2 updates
  1. investigating Jul 16, 2026, 09:28 AM UTC

    Amazon Web Services (AWS) is currently experiencing a widespread service disruption that is impacting many cloud-based applications. As a result, Red Rover is experiencing issues authenticating users logging into both the web application and mobile app. Our team is actively monitoring the situation and will provide updates as additional information becomes available. Once AWS resolves the underlying issue, Red Rover services should return to normal as quickly as possible. We sincerely apologize for the inconvenience and understand the impact this may have on your day.

  2. resolved Jul 16, 2026, 10:04 AM UTC

    The issue is now resolved. Thank you for your patience.

Read the full incident report →

Major June 11, 2026

Temporary Perfomance issues (cont)

Detected by Pingoru
Jun 11, 2026, 07:01 PM UTC
Resolved
Jun 11, 2026, 07:45 PM UTC
Duration
44m
Timeline · 2 updates
  1. investigating Jun 11, 2026, 07:01 PM UTC

    We've gotten some further reports that the website is not responding in the way that it normally does, and are continuing to troubleshoot this. Thank you!

  2. resolved Jun 11, 2026, 07:45 PM UTC

    We've believe that we've now resolved the incident. Thanks for your patience.

Read the full incident report →

Major June 11, 2026

Temporary Performance Issue

Detected by Pingoru
Jun 11, 2026, 05:29 PM UTC
Resolved
Jun 11, 2026, 05:49 PM UTC
Duration
20m
Timeline · 2 updates
  1. investigating Jun 11, 2026, 05:29 PM UTC

    We are looking into a report of sluggishness on the website, and we'll work to resolve this as soon as possible. Thank you!

  2. resolved Jun 11, 2026, 05:49 PM UTC

    We've now resolved the incident. Thanks for your patience.

Read the full incident report →

Major March 24, 2026

Issues Creating Absences

Detected by Pingoru
Mar 24, 2026, 06:34 PM UTC
Resolved
Mar 24, 2026, 07:29 PM UTC
Duration
55m
Timeline · 1 update
  1. resolved Mar 24, 2026, 07:29 PM UTC

    The issue affecting some employees’ ability to create absences has been resolved. Employees should no longer encounter issues when creating absences. We appreciate your patience while our team worked to resolve this. If you continue to experience any issues, please contact our Support team.

Read the full incident report →

Major February 25, 2026

Live Chat Issue

Detected by Pingoru
Feb 25, 2026, 04:42 PM UTC
Resolved
Feb 25, 2026, 09:52 PM UTC
Duration
5h 10m
Timeline · 1 update
  1. resolved Feb 25, 2026, 09:52 PM UTC

    Our vendor has identified the problem and implemented a fix.

Read the full incident report →

Major January 16, 2026

Red Rover Technical Issue

Detected by Pingoru
Jan 16, 2026, 10:17 PM UTC
Resolved
Jan 16, 2026, 11:29 PM UTC
Duration
1h 11m
Timeline · 1 update
  1. resolved Jan 16, 2026, 11:29 PM UTC

    This issue appears to be resolved at this time. We will continue to monitor from here. Thank you for your patience!

Read the full incident report →

Major December 15, 2025

Temporary Delays in Event Processing

Detected by Pingoru
Dec 15, 2025, 09:16 PM UTC
Resolved
Dec 15, 2025, 09:54 PM UTC
Duration
38m
Timeline · 1 update
  1. resolved Dec 15, 2025, 09:54 PM UTC

    We have implemented a fix and are seeing improvement in processing event times. We will continue to monitor but otherwise expect the system to have returned to a normal state

Read the full incident report →