Red Hat 3scale incident

Intermittent Pull & Push Failure

Major Resolved View vendor source →

Red Hat 3scale experienced a major incident on January 5, 2026 affecting API and Build System and 1 more component, lasting 3h 15m. The incident has been resolved; the full update timeline is below.

Started
Jan 05, 2026, 06:45 PM UTC
Resolved
Jan 05, 2026, 10:00 PM UTC
Duration
3h 15m
Detected by Pingoru
Jan 05, 2026, 06:45 PM UTC

Affected components

APIBuild SystemRegistryFrontend

Update timeline

  1. investigating Jan 05, 2026, 06:45 PM UTC

    We are currently investigating this issue.

  2. identified Jan 05, 2026, 07:15 PM UTC

    We are have observed high database utilization that is causing some failures for pulls and pushes. We are currently working to mitigate the issue.

  3. monitoring Jan 05, 2026, 08:10 PM UTC

    We have implemented a fix related to rate limiting and are monitoring the issue. We have observed no failures in the last 15 minutes and will continue to monitor for the remainder of the hour.

  4. resolved Jan 05, 2026, 10:00 PM UTC

    This incident has been resolved.