Red Hat 3scale incident

Intermittent issues with RHEL 9 and RHUI downloads

Red Hat 3scale experienced a major incident on March 6, 2026 affecting cdn.redhat.com, lasting 2d 19h. The incident has been resolved; the full update timeline is below.

Started: Mar 06, 2026, 07:25 PM UTC
Resolved: Mar 09, 2026, 03:18 PM UTC
Duration: 2d 19h
Detected by Pingoru: Mar 06, 2026, 07:25 PM UTC

Affected components

cdn.redhat.com

Update timeline

investigating Mar 06, 2026, 07:25 PM UTC

Red Hat has confirmed intermittent failures when users attempt to download specific packages in Red Hat Enterprise Linux 9. The RHEL team is investigating. This was originally reported as “RHEL 9 AppStream repository synchronization on Red Hat Satellite 6 fails with duplicate key value error” in this public Knowledge Base: https://access.redhat.com/solutions/7139264. Red Hat Update Infrastructure (RHUI) has also been identified as impacted by this issue.
investigating Mar 07, 2026, 12:38 AM UTC

We are continuing to investigate this issue.
resolved Mar 09, 2026, 03:18 PM UTC

This incident has been resolved.