Red Hat 3scale incident

Intermittent issues with RHEL 9 and RHUI downloads

Red Hat 3scale experienced a major incident on March 10, 2026 affecting cdn.redhat.com, lasting 7d 21h. The incident has been resolved; the full update timeline is below.

Started: Mar 10, 2026, 05:03 PM UTC
Resolved: Mar 18, 2026, 02:36 PM UTC
Duration: 7d 21h
Detected by Pingoru: Mar 10, 2026, 05:03 PM UTC

Affected components

cdn.redhat.com

Update timeline

identified Mar 10, 2026, 05:03 PM UTC

Update: Incident Reopened We are seeing a recurrence of the intermittent failures previously reported at https://status.redhat.com/incidents/6yxp7syh0z9v. Red Hat has confirmed intermittent failures when users attempt to download specific packages in Red Hat Enterprise Linux 9. The RHEL team is investigating. This was originally reported as "RHEL 9 AppStream repository synchronization on Red Hat Satellite 6 fails with duplicate key value error" in this public Knowledge Base: https://access.redhat.com/solutions/7139264. Red Hat Update Infrastructure (RHUI) has also been identified as impacted by this issue.
resolved Mar 18, 2026, 02:36 PM UTC

This incident has been resolved.