Red Canary incident

Investigating issues with CrowdStrike

Major Resolved View vendor source →

Red Canary experienced a major incident on March 19, 2024 affecting CrowdStrike Falcon, lasting 2h 20m. The incident has been resolved; the full update timeline is below.

Started
Mar 19, 2024, 04:41 PM UTC
Resolved
Mar 19, 2024, 07:02 PM UTC
Duration
2h 20m
Detected by Pingoru
Mar 19, 2024, 04:41 PM UTC

Affected components

CrowdStrike Falcon

Update timeline

  1. investigating Mar 19, 2024, 04:41 PM UTC

    We are investigating ingestion issues with CrowdStrike (hosted by CrowdStrike). We have notified the CrowdStrike production engineering team and are working with them to ensure they resolve the issue promptly. Sensor telemetry, events, and detections may be delayed in our Web Portal, APIs, and systems that leverage those APIs such as Canary Exporter. New sensor connections and installations may be impacted.

  2. resolved Mar 19, 2024, 07:02 PM UTC

    Monitoring has confirmed the system is operating normally and detections are no longer delayed.