Red Canary experienced a minor incident on April 15, 2024 affecting VMware Carbon Black Response hosted by Red Canary and VMware Carbon Black Hosted EDR and 1 more component, lasting 1h 19m. The incident has been resolved; the full update timeline is below.
Affected components
VMware Carbon Black Response hosted by Red CanaryVMware Carbon Black Hosted EDRDetectionsVMware Carbon Black CloudCrowdStrike FalconMicrosoftElastic Endpoint SecuritySentinelOnePalo Alto Networks Cortex XDR
Update timeline
- identified Apr 15, 2024, 03:08 PM UTC
We have identified an issue that is causing delays in processing EDR telemetry. Users may experience delayed detections at this time. We will continue to investigate the cause of this delay and will post updates when a solution has been identified
- resolved Apr 15, 2024, 04:28 PM UTC
We have identified the cause of the delays in processing telemetry and implemented a fix. This incident has been resolved.