Red Canary experienced a minor incident on May 14, 2024 affecting VMware Carbon Black Cloud and Red Canary Linux EDR, lasting 15h 40m. The incident has been resolved; the full update timeline is below.
Affected components
VMware Carbon Black CloudRed Canary Linux EDR
Update timeline
- identified May 14, 2024, 07:54 PM UTC
We have identified an issue with telemetry ingestion from VMware Carbon Black Cloud, Linux EDR, and Azure Cloud. A fix has been implemented. Detections may be delayed.
- monitoring May 15, 2024, 12:29 AM UTC
A fix has been implemented and we are monitoring the results. At this time detections may be delayed for VMware Carbon Black Cloud.
- resolved May 15, 2024, 11:34 AM UTC
This incident has been resolved.