Red Canary incident

Issues accessing the Red Canary portal

Critical Resolved View vendor source →

Red Canary experienced a critical incident on September 18, 2024 affecting Web Portal and API Requests, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2024, 04:07 PM UTC
Resolved
Sep 18, 2024, 04:22 PM UTC
Duration
15m
Detected by Pingoru
Sep 18, 2024, 04:07 PM UTC

Affected components

Web PortalAPI Requests

Update timeline

  1. identified Sep 18, 2024, 04:07 PM UTC

    We are aware of an incident causing issues accessing the Red Canary web portal. We have identified the issue and are working on a fix. Data processing and detections are not affected at this time.

  2. resolved Sep 18, 2024, 04:22 PM UTC

    This incident has been resolved.