Red Canary incident

Detection Delayed

Notice Resolved View vendor source →

Red Canary experienced a notice incident on September 30, 2024 affecting Detections, lasting 4h 16m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2024, 10:45 PM UTC
Resolved
Oct 01, 2024, 03:02 AM UTC
Duration
4h 16m
Detected by Pingoru
Sep 30, 2024, 10:45 PM UTC

Affected components

Detections

Update timeline

  1. investigating Sep 30, 2024, 10:45 PM UTC

    We are currently experiencing data processing delays, resulting in late detection notification to some customers. This incident will be updated as additional information becomes available.

  2. monitoring Sep 30, 2024, 11:29 PM UTC

    A fix has been implemented and we are monitoring the results. At this time detections may be delayed for some customers.

  3. resolved Oct 01, 2024, 03:02 AM UTC

    This incident has been resolved.