Red Canary experienced a minor incident on October 4, 2024 affecting Web Portal and API Requests, lasting 2h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Web PortalAPI Requests
Update timeline
- investigating Oct 04, 2024, 03:25 PM UTC
We are investigating reports that Red Canary web portal and API requests are failing for some customers. We will update this page as we learn more.
- identified Oct 04, 2024, 04:51 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 04, 2024, 06:04 PM UTC
This incident has been resolved.